Sales Desk
5 days ago
Fixed Term
- 40 Hours
**Salary**
- Competitive
**Country**
- U.K
**What you will be doing...**
**What will you do as a Customer Helper - Sales Desk ?**
- Create a great first impression and warm welcome, ensuring that all customers receive a **VIP service.**:
- Play an important role help our customers with **flight bookings** and **additional product sales**:
- Resolve customer enquiries such as **flight change**s and **escalated queries**:
- Offer a **dedicated service** to ensure we return items to their owners as quickly and efficiently as possible using World Tracer.
This is a **varied **and_ _**fulfilling **role with operational impact and will play a vital part in ensuring we achieve our** Sales** and **Customer Satisfaction **targets.
This role is available on a **40 hour per week fixed term**. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires** flexibility **to support our flight programme. Shifts will cover our 24/7 operation and will include working weekends and bank holidays.
**What Can We Offer You?**
We offer our valued colleagues a range of benefits including:
- Generous Discretionary Profit Share Scheme
- Annual pay review
- Free Car Parking
- Free Uniform plus £50 annual allowance towards uniform accessories
- Contributory pension scheme
- 3 x Salary Life Assurance
- 34 days holiday entitlement per annum (pro rata dependent upon contracted hours)
- Option to buy and sell annual leave
- Cycle to Work Scheme
- Career progression opportunities
- Access to Mental Health First Aiders
- Employee Assistance Programme including professional counselling
- Recommend a Friend scheme (£250 for successful referrals)
- Many retail discounts on - travel and leisure, health, and wellbeing, eating out, shopping and lifestyle
- Ground Operations**Division**
**Careers With Us**
- Airline
**Careers Dept**
- At the Airport
**Careers Team**
- Customer Facing at the Airport
**Business Area**
- Ground Operations Uk
**Team**
- Station Supervisor UK
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