Salesforce Product Owner

At MOTORS, we like to say that we know MOTORS

Millions of people come to us every month to find their next car, because we keep the car search process simple. We have hundreds of thousands of used cars listed for sale by dealers nationwide, and guides, advice, tips and reviews to help buyers find the right one. We don't just help consumers, though.

For our dealer partners, we offer a unique advertising ecosystem that allows them to get their cars seen by buyers across some of the UK’s biggest car search sites: MOTORS, Cazoo, eBay, Gumtree and Parkers.

In 2024 we acquired Cazoo, one of the UK’s most recognised automotive brands, marking the start of an exciting new chapter. We’re now building on Cazoo’s strong brand recognition to create the next-generation car search experience—one that’s simpler, smarter, and more transparent.

We’re excited about what’s ahead, and we’re looking for ambitious, adaptable team members who thrive in a fast-moving, evolving business.

We’re looking for a Salesforce Product Owner to act as the strategic bridge between our Salesforce development team and the wider business. In this role, you will facilitate the delivery of Salesforce solutions that directly support our strategic goals, ensuring the platform evolves in alignment with business priorities.

**Reports To**: Head of Commercial Operations

**Contract Type: Permanent**

**Location**: Richmond UK, Hybrid

**About the role**:
You’ll be responsible for managing the Salesforce product backlog, capturing business requirements, and facilitating smooth delivery across agile sprints and project cycles. This is a pivotal role that combines business engagement, agile delivery management, and product ownership.

**Key responsibilities will include**:

- Build strong relationships with internal stakeholders across departments to deeply understand their needs, pain points, and strategic priorities.
- Map out end-to-end business processes, analysing and identifying areas for improvement or automation through Salesforce.
- Collaborate with key stakeholders across the business including, Commercial Operations, Sales, Marketing and Finance to understand business requirements
- Ensure that business users are informed and prepared for platform changes, working with training or change teams as needed.
- Own and manage the Salesforce Jira backlog, ensuring all user stories and tickets are well-documented, prioritised, and ready for development.
- Act as the voice of the Salesforce product in meetings, key updates and broader project sessions, ensuring business goals are clearly communicated and represented in decision-making.

**What we ideally looking for;**
- Proven experience as a Product Owner, Product Manager, Business Analyst, or in a similar product-focused role.
- Knowledge of Salesforce platform capabilities and features (e.g., Sales Cloud, Service Cloud).
- Skilled at stakeholder management, requirement gathering, and translating business needs into actionable plans.
- Adept at documentation and visualisation of process and customer journey flows
- Confident in managing a product backlog and running agile ceremonies using tools such as Jira.
- Excellent communication and interpersonal skills, with the ability to bridge technical and non-technical perspectives.
- Comfortable working in a fast-paced environment with multiple priorities and stakeholders.
- At _**MOTORS**_, we’re fearlessly committed to helping car buyers and dealers save time, money, and energy. If you’re ready to challenge the status quo, give it your all, and come out smiling, you’ll fit right in. _You can expect a fast pace, plenty of support and a commitment to work flexibility. Are you ready?_

**Perks & Benefits**

We offer a supportive, flexible, and growth-focused workplace. At Motors you will have a healthy work-life balance, continuous learning, remote work options, and engaging challenges. Join us for a fulfilling career where your well-being is a priority.

**Financial reward**
- Competitive Pay
- Discretionary Bonus
- Pension Scheme (up to 9% Employer Contribution)
- Employee recognition scheme with great financial prizes ££

**Work-life balance**️
- 25 days holiday per year growing with length of service
- Hybrid and UK Remote working _depending on role_
- Generous Family Friendly Leave
- Free counseling and support (for when you might need it)

**Health & Insurance**
- Private Healthcare Insurance
- Private Dental insurance cover & Cashback.
- Online private GP service.
- Generous sick pay support
- Life assurance policy (x4 Life Assurance)

**Other**
- Social & Inclusion Calendar - packed with events.
- Free food and beverage in our office locations

**Diversity & Inclusion at Motors**

Here at Motors we are on a mission to create a culture where all our teams are inspired to share their passion, talents and ideas with equal opportunities for growth and career development throughout both of our brands.

We know that a diverse and inclusive team d