Care Co-ordinator

2 weeks ago


Great Yarmouth, United Kingdom The Park Surgery Full time

Key ResponsibilitiesPractice Support Assist Practice Managers with projects, admin processes, and service improvements Assist in supporting the practice hit targets for QOF, IIF, LCS, DES and related reporting requirements Liaise with reception, admin, and clinical teams to resolve issues and maintain efficient workflows Maintain and update clinicians appointment schedules and diaries Monitor data quality, ensure accurate coding, and provide training where needed Support managing claims processes and performance reporting Help develop, support and implement policies, procedures, and improvement plans Patient Services & Communication Support the practice to deliver a high standard of patient experience and service delivery Support with communication materials: website, noticeboards, posters, patient leaflets Attend and minute meetings (including PPG), follow up on actions and communication Support with audits, quality improvement projects, and significant event investigations Support with patient recalls and safety-netting processes Human Resources support with organise staff and GP registrar inductions, training, and compliance documentation Maintain staff records and training logs (paper and digital) Support appraisals, return-to-work interviews, and annual leave coordination Provide HR administrative support to Practice Managers


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