Technical Support Team Leader

2 weeks ago

Great Yarmouth, United Kingdom P&S Personnel Services Limited Full time

P+S Personnel are pleased to be working on behalf of our clients, who are currently looking for a Technical Support Team Leader on a full-time, temporary basis (sick cover) to join their team in Great Yarmouth.

Role Summary:

In this role you will be responsible for administrative support, health and safety co-ordination, • Line management for Technical Support Team.

Main Responsibilities:

* Have overall responsibility and carry out routine checks and basic care/maintenance of back-office systems.

* Book and minute Company Board meetings.

* Filing Director appointments and resignations.

* Agenda planning

* Payroll entry as requested by the operations team.

* Data entry, analysis, and consolidation.

* Process new starter paperwork, personnel file entries and updating operational records.

* Liaise with contractors, suppliers, customers, and partners as required for business continuity, or as requested by the operational team.

* Schedule meetings as requested.

* Minute taking and noting meetings as required.

* Exercise skills in customer care when dealing and communicating with members of the public, customers, suppliers, and partners.

* Organise Technical Support team and manage/plan annual leave requests.

* Implement performance management

* Keep records and calendar of CPD, equipment testing and depot certification due dates

* Complete Company paperwork/records as required, e.g., timesheets, work records, etc.

* Coordinate and book training and toolbox talks.

* Coordinate Health and Safety in accordance with support services from H&S provider.

* Coordinate projects and services as directed.

Person Specification:

* Knowledge of data recording and analysis

* Experienced in the use of back-office systems

* Knowledge of Health and Safety legislation

* Knowledge of Excel, Word, Outlook, and Power Point

* Previous experience in leading people

* Demonstrated knowledge of Word, Excel and Microsoft systems

* Ability to follow Health and Safety instructions

* Flexibility and enthusiasm to adapt and develop new ideas and initiatives

Working Hours

* Monday – Friday (09:00 – 17:00)

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