Operations Controller

Draken Europe offers exciting careers that matter.

We believe that mission success does not start with the mission itself. It begins with our people.

**The Role**

We are currently recruiting for Operations Controllers (Aviation) to be based at our Bournemouth Airport site.

**Key Responsibilities**
- Facilitate the effective delivery of the flying programme for all Flight Operations under the guidance of the Ops Control Leadership Team.
- Coordinate all of Draken (Europe) Operational activities at their respective base, including deployed operations.
- Conduct legal and compliant Aircrew and Aircraft Rostering when required.
- Build strong working relationships and effectively communicates with the various customer Points of Contact (internal and external) to ensure safe and compliant delivery of contracted services.
- Is the initial focal point for emergency response and undertake any immediate actions as required by the company Emergency Response Plan.
- Undertake out of hours callout.
- Under the direction and guidance of the Team Leader and Operations Manager, coordinate the day-to-day operation ensuring performance targets are met and the operation is deployed safely and efficiently.
- Ensure that any policy breaches are reported to the Team Leader and Operations Manager.
- Liaise with customer organisations, including local aerodromes, to effect operational delivery (external).
- Liaise with relevant agencies/personnel on the execution of the flying program, maintenance of aircraft and management of aircrews (internal).
- Monitor aircraft inflight, responding to any issues as they arise and providing information to the relevant persons (delays or technical issues).
- Be the Operations lead for coordination and planning of detachments away from the Main Operating Base (MOB).

**Experience / skills / qualifications**
- Minimum of 3 years experience within an aviation environment. Ideally a military fast-jet operation (highly desirable).
- Strong academic achievement, typically higher education standard (A-Level) or equivalent (desirable).
- Knowledge of civilian and military aviation rules and regulations (essential).
- Eligible to gain SC clearance (essential)
- Knowledge of flight planning software, crew planning and rostering systems (desirable).
- Exposure to both military and commercial aviation sectors (desirable).
- Experience of managing and controlling multiple resources within a dynamic and fluid environment.
- Have a proven record of managing change (essential)
- Highly numerate and able to demonstrate good analytical skills.
- Self-starting and motivated individual with a high level of interpersonal skills.
- Strong IT literacy and is a capable user of Microsoft Office Suite, with particular experience with MS Word/Excel/Powerpoint.
- Works on own initiative, requiring mínimal guidance from their Manager.
- Continually and pro-actively seeks new ways of working to improve overall business performance.
- Possess effective verbal and written communication skills with the ability to adapt communication style to suit different audiences.
- High level of energy and self motivation, often working under pressure and to tight deadlines.
- Needs to be articulate and have the ability to build credible trusting relationships.

**Our employee values**

Draken is committed to eliminating unlawful and unfair discrimination and we celebrate the differences that a diverse workforce brings. A range of perspective and talent supports our values and drives our success, with a mix of voices generating better discussions, business decisions and outcomes for all.

In line with our Disability Confident Commitments, we provide reasonable adjustments to facilitate our interview process, please liaise with us if any reasonable adjustments are required.

**Benefits**:

- Employee discount
- Health & wellbeing programme
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: LD09665