Project Administrator
2 weeks ago
**Job Title**: Project Administrator
**Company Overview**:
Join our dynamic team at Smart Energy West Midlands. We specialise in delivering exceptional projects to our clients, ensuring their satisfaction every step of the way. With a commitment to excellence and innovation, we're seeking an Administrator to support our operations team and ensure smooth operations from initiation to completion.
**Position**: Administrator
**Location**: Brierley Hill Dudley - Office Based
**Responsibilities**:
**Job Scheduling**: Efficiently book in jobs, coordinating with clients and internal teams to ensure optimal scheduling.
**Contract Management**: Review, send, and follow that up that contracts are signed by the customer ready to book installs.
**Deposit Collection**: Co-ordinate deposit collection process, ensuring timely payments are received in accordance with company policies.
**Client Communication**: Serve as a point of contact for clients, addressing inquiries regarding project installations and providing updates as needed.
**Administrative Support**: Provide administrative assistance to project teams, including maintaining project documentation, monitoring project progress, and escalating to the correct member of staff when required.
**Qualifications**:
- Previous experience in project planning or project administration or a related field is desirable.
- Excellent organisational skills and detail-oriented.
- Ability to maintain accuracy in a fast-paced environment.
- Ability to multitask and prioritise effectively.
- Strong communication skills, both written and verbal.
- Experience in Microsoft Office Suite.
- Ability to work independently and collaboratively within a team.
**Job Types**: Full-time, Permanent
Pay: Up to £23,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
Reference ID: SEWMPA
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