Client Services

**Join an award-winning Fine Art Printing Studio**

Art4site Ltd is a specialist fine art printing and artwork scanning studio, and one of the select Hahnemühle Platinum Certified Studios worldwide. We work with artists, and art publishers, providing the highest standard in giclée printing, artwork scanning, canvas printing, and greeting card production.

We are looking for a Client Services & Fine Art Print Studio Assistant to be the first point of contact for our clients while also supporting the studio team with production tasks. This is a varied, studio-based role — you’ll handle customer enquiries, quotes, and orders, while also assisting with printing, scanning, and dispatch as opportunities arise to support the production team.

It’s an exciting opportunity for someone with a background or strong interest in fine art painting, illustration, photography or related fields, who wants to build a career in fine art print while gaining experience both with clients and in production.

Located just a few minutes away from the train station in the picturesque village of Wye, our studio provides an environment to showcase your customer services prowess and contribute to our continued success and growth.

**What You’ll Do**

**Client Services & Order Handling**
- Provide quotes to prospects and customers and follow up on enquiries in a timely manner.
- Book client appointments for print consultations and artwork scanning.
- Meet with artists and publishers at the studio to discuss and receive their artworks and orders.
- Record orders into our system, assisting clients, check for artwork and print specifications, and set up job records and files for production.
- Liaise with clients regarding order lead times, progress, proofs, deliveries, deadlines and schedules, particularly for time-sensitive projects like exhibitions.
- Send digital files or invoices to clients when required.
- Process payments and update order status and follow up on outstanding balances.
- Maintain accurate client records.
- Build and maintain strong relationships with artists and art publishers.
- Send out sample packs to prospective clients.

**Studio & Production Support**
- Assist with scanning original artworks.
- Help with artwork setup in Photoshop and prepare digital files for printing.
- Support the printers with loading paper, trimming, packing, and dispatch of finished orders.
- Step into light production duties when printers need support and opportunities arise.

**Studio Operations**
- Oversee stock levels and order supplies and materials as required.
- Liaise with suppliers and couriers to manage deliveries.
- Assist with general studio issues on behalf of the team when required.
- Help maintain studio organisation, records, and tidiness.

**Team Contribution**
- Work closely with the owner manager and production team.
- Help maintain an organised and collaborative team workflow.
- Contribute ideas and insights to enhance our client service, studio processes and marketing initiatives.

**Skills & Experience Required**
- Degree or background in fine art painting, illustration, photography, digital imaging or strong interest in the visual arts.
- Excellent communication skills, both written and verbal.
- Professional, friendly, and confident when dealing with clients.
- Strong administrative skills, with experience in data entry, record-keeping, and maintaining organised systems.
- Meticulous attention to detail, ensuring accuracy in order processing, invoicing, and customer records.
- Good IT skills (ideally Mac-based), with basic Photoshop experience and knowledge.
- Strong organisational skills and ability to prioritise.
- Ability to multi-task and manage time effectively.
- Proactive and adaptable, able to work independently and as part of a small team.

**Why Join Art4site?**
- Work with an industry leader - Art4site is one of a select few Hahnemühle Platinum Certified Studios, trusted by artists and publishers worldwide.
- Gain hands-on training in fine art printing, scanning, and studio operations.
- A varied role with a focus on client interaction and with production support.
- Be part of a highly skilled, passionate team that values high-quality printing and excellent customer service.
- Work closely with artists every day - both our clients (painters, illustrators, photographers, and publishers) and your colleagues (a trained fine art printing team).
- Collaborative, supportive team environment where you’ll contribute to bringing artwork to life at the highest standard, with opportunities to grow.
- Benefits include company pension and free onsite parking.

**How to Apply**:
**Contact**: Michael Setek

We can’t wait to hear from you

Pay: From £24,960.00 per year

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking

Application question(s):

- Do you have a basic working knowledge of Adobe Photoshop?
- Are you comfortable speaking with customers over the phone and in