Technology Delivery Lead

**Introduction**

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
**Job Summary**

Technology Services (TS) delivers a rolling Portfolio of technology projects / technology-based changes that are commissioned ‘internally’ from within TS, or ‘externally’ from the business.

TS deliveries typically cover work on behalf of the wider organisation (e.g. technology refresh, enterprise systems roll-outs, major infrastructure changes, etc.), whereas business deliveries typically cover solutioning, systems development & implementationfor bids, development of new functionality for existing systems, packages of enhancements for existing systems, or IT installation / decommissioning for sites.

The purpose of this role is to effectively plan, organise and deliver technical projects allocated from this portfolio. This may be as a technical project in its own right, an aggregated collection of small changes, or as a technical workstream within awider business project (reporting as a technology workstream lead into a business Project Manager).

**Essential Job Duties**

**Delivery Management**
- Develop and maintain effective delivery plans, including comprehensive definition of activities, deliverables, schedules, resources, responsibilities, costs and governance.
- Ensure effective management and control of delivery, ensuring that it is in line with agreed schedules, budgets, resourcing, and scope/outcomes, and ensuring that non-technical but complementary activities are in place (e.g. business change).
- Management of risks & issues, proactively identifying / managing decisions that need to be addressed to facilitate delivery and facilitating the removal of delivery blockers / managing escalations as appropriate.
- Proactively tracking project & portfolio health through collation and analysis of status reporting, assurance checks and engagement in project governance, then initiating action as required.
- Setup and facilitation of governance for projects or programmes of work, ensuring Sponsor and key stakeholders are in place and proactively participating in governance.

**Stakeholder Management**
- Maintaining transparency of delivery through active review and communication of project delivery to key stakeholders - particularly the ESD leadership team - including use of status reports and project information.
- Ensuring effective communications to project stakeholders and staff to facilitate high levels of engagement and support effective implementation.
- Managing engagement and relationships between all delivery contributors to ensure effective project delivery.

**Leadership & Management**
- Ensure effective collaboration between all delivery contributors (internal Maximus resources, contract resources, and any external resources, e.g. technology suppliers/partners).

**Education and Experience Requirements**

Qualifications and/or Experience
**Essential**
- Degree level or equivalent in Information Technology, Computer Science, Business Administration or related field of study OR an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job, iehas level of technical competence to effectively manage the required solution delivery
- Substantial experience of delivering or managing technology and business change in complex environments and recent experience in a technology programme / project management role, working with senior level stakeholders in a Professional Services organisation.
- Demonstrable experience of directly managing delivery through technology suppliers / 3rd parties.
- Substantial experience of managing stakeholders at all levels across technology and business areas.
- Trained in, and demonstrable experience of using formal project delivery methodology, e.g., PRINCE2, Managing Successful Programmes, P3O, PMI or equivalent.
- Knowledge and experience of delivering technology change through different development processes & methodologies (e.g. Agile, Waterfall, etc.).
**Desirable**
- Formal qualification at PRINCE2 Project Management Practitioner level or equivalent*
- Knowledge of portfolio, resourcing, or project management tools, e.g. SmartSheet, MS Project, Jira, etc.
**Individual competencies**
- Proactive, methodical, and thorough approach to the development and management of plans.
- Excellent ability to communicate in both written and oral forms, to technical and non-technical audiences.
- Excellent ability to plan, prioritise and modify schedules to meet changing deadlines.
- Ability to work independently to objectives without close supervision.
- Ability to manage multiple high priority pieces of work in parallel.
- Customer focussed, with the ability to understand stakeholder goals and priorities.
- Flexible and pragmatic attitude, with the ability to work and communicate effectively with people at all levels of the organisation.

Excellent influencing of peers and customers to assure project outcomes are achieved while maintaining positive and productive relationships.

**EEO Statement