Contracts Administrator

5 days ago

Sowerby Bridge, United Kingdom JLA Full time

**Contracts Administrator - 37.5 hours - 1 day working from home**

JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers.

**What's on offer?**
- on site state of the art gym
- on site cafe serving food throughout the day
- Great team working and fun environment
- Fantastic leadership and opportunity to develop and grow

**Role overview**

We are looking for a responsible Contract Administrator to join our team. Your main duties will be to effectively process contract orders and set up service contracts. As well as maintaining them through their lifecycle.

Ultimately, you should ensure all our contracts conform to legislative requirements and meet our company goals.

**Key tasks**
- Process all contract orders and working closely with other teams in the business to ensure they are put through in a timely manner.
- Setting up new service contracts and amending existing contracts on renewal/upgrades to ensure correct billing requirements.
- Dealing with the customer queries
- Terminating or suspending customer contracts based on changes to customers’ circumstances.
- Identify and communicate changes that need to be facilitated.
- Analysing and preparing reports as required by the business.
- Key point of contact for contract related queries.

Knowledge and Skills (what you know and what you can do)
- Good knowledge of Microsoft Office.
- Ability to prioritise work effectively to meet business requirements with demonstrable planning and organisational skills.
- Ability to communicate within and across functions at all levels and with confidence.
- Ability to adapt to changing requirements.

Experience (what you have done)
- Ability to interpret financial data and relay it back to non-financial colleagues
- Experience of working in a busy office environment and to tight deadlines

Desirable (attributes can be trained or developed)
- Experience in contract administration.
- Experience of working in a rental/ hire business.
- Experience of identifying process improvements.
- Experience of accounting systems, processes and procedures.

Personal qualities (the way you think and act)
- Attention to detail and high level of accuracy.
- Confidence in communicating with other departments within the business
- A determined individual with high standards.
- A desire to develop as an individual, willing to embrace new challenges.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Gym membership
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Ripponden Sowerby Bridge, HX6 4AJ

Reference ID: CA

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