Assessor/coach (Apprenticeships)

_**Kingdom Academy is a national training provider which supports businesses in training and apprenticeships.**_

**Purpose of role**:
The role involves supporting cohorts of apprentices from the start of their apprenticeship through to successful completion.

You will be required to take ownership for the apprentices within your case load, to ensure each apprentice makes the most of all learning opportunities and progresses towards timely completion of their programme.

You will be expected to work closely with colleagues to promote best practice within the department and maintain and co-operate in any staff development activities.

A key part of this role is that the post holder will be able to self-manage their case load and support apprentices to meet key milestones on the programme in a timely manner. You will be able to work from home, but there is an expectation to visit employers from time to time.

**Key duties and responsibilities**:

- Manage and monitor ATCs and their e-portfolios and undertake ‘deep dives’ where applicable and identify actions and interventions required by the ATC to ensure alignment with appropriate procedures.
- Escalate performance issues to your line manager/senior management and prepare performance information as and when required.
- Hold regular monthly meetings with apprentices to monitor progress and ensuring all administrative records are kept up to date
- Prepare and deliver workshops to apprentices relating to the development of their skills and behaviours.
- Support the Operations / Quality Assurance manager/s with their role/s including Quality Assurance processes, OFSTED visits and inspections/ ESFA data collation requirements
- Providing advice and guidance on the apprenticeship process to apprentices and their employing organisation, including agreeing individual learning plans, gathering evidence and reviewing evidence for their skills and behaviours portfolio, producing project plans and reports for end point assessment and preparing for the end point assessment
- Providing updates on progress to the apprentice’s line manager
- Review work submitted by the apprentice and provide supportive, developmental and timely feedback.
- A commitment to keeping up to date with policies, procedures and working practice relating to the apprenticeships programme.
- To take part in standardisation activities as required
- Produce performance management information on own cohort of learners
- To ensure appropriate student information is provided in a timely manner as requested by Operations / QA Managers, Programme Managers/ Cohort leaders
- To be flexible as required

**Other Activities**
- To be committed to your own development through effective use of Kingdom Academy performance review scheme and staff development processes.
- Comply with Kingdom Academy safeguarding policy
- Commit, adhere to, and always promote Kingdom Academy Equality and Diversity policy.
- Abide by and raise awareness of health and safety in line with Kingdom Academy policy and procedures.
- Understand your own responsibilities, be committed to and comply with Kingdom Academy policies, procedures, and guidelines with respect to the processing and management of all personal data
- Resolve any issues that arise to ensure clients are satisfied, and where appropriate to liaise with relevant Kingdom Academy Staff and Associates and Tutor Mentors to resolve these issues.

**Requirements for the role**:

- Willingness to travel to Leeds, London or any other venue occasionally, when required
- As this is a working from home role Kingdom Academy will provide all the IT equipment needed to do the job.
- The successful applicant will need a suitable environment to be able to fulfil their professional duties 9 am - 5 pm Monday to Friday.

**General**
- To actively promote equality and diversity in all aspects of work with and for the Service.
- To take responsibility for own professional development and participate in relevant internal and external activities.
- To implement Kingdom Academy health and safety policies and practices, including Safeguarding and Prevent
- To carry out the above duties within the requirements of the Data Protection Act 2018 (GDPR)
- To carry out the above duties in a confidential and sensitive manner

**Personal attributes / experience**
- Housing related qualification
- Leadership and Management related qualification
- Coaching / Mentoring /Assessors Qualification relevant to the role
- Level 3 Award in Education and Training/Level 3 assessors qualification
- Good level of general education and English and Maths GCSE or equivalent
- Knowledge and understanding of apprenticeship training programmes and relevant accredited qualifications (CIH / ILM / CMI / City and Guilds)
- A good understanding of the role of the CIH and Nat Housing Federation/CMI
- An understanding of the FE sector and funding opportunities
- Experience of client liaison and customer relationships management
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