Aa Administrative Assistant Receptionist

**Details**:
**Reference number**:

- 325045**Salary**:

- £23,670- Per Annum (Pro Rata for part time)- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Assistant- AA**Contract type**:

- Permanent**Business area**:

- MOD - Strategic Command - Defence Medical Services (DMS)**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Full-time, Job share**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- MOD Lyneham, Chippenham, Wiltshire, SN15 4XXAbout the job

**Job summary**:
Here at Defence Primary Healthcare (DPHC), we are inclusive and dedicated, working to provide excellent care to our entitled personnel

We are looking for a friendly, well-organised and adaptable Administrative Assistant Receptionist to join our welcoming team of dedicated military and civilian healthcare professionals and administrative staff located at the Lyneham Medical Centre, Chippenham.

The position offers 37 hours per week.

Does this sound like the role for you? If so, we would love to hear from you

**Strategic Command Transformation**

**Job description**:
**Person specification**:
Main details of the role include but are not limited to:

- Maintaining patient and staff confidentiality in accordance with Patient Confidentiality and Staff Confidentiality Protocols.
- Receptionist duties to include being first point of contact with patients and other Medical Treatment Facility (MTF) users, booking appointments, answering telephones and face to face queries.
- Supporting GPs/ANP (Advanced Nursing Practitioners) in the process of e referrals, following local protocol.
- Providing administration support to the clinical staff including the use of Microsoft office and assisting with general typing duties.
- Maintaining data on DMICP.
- Covering for other administrative assistants during periods of absence.

Please refer to the attached Terms of Reference for a full list of duties.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Leadership
- Working Together
- Communicating and Influencing
- Managing a Quality Service
- Delivering at Pace
- Leadership
- Working Together
- Delivering at Pace

**Benefits**:

- Alongside your salary of £23,670, Ministry of Defence contributes £6,390 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- A culture encouraging inclusion and diversity
- Access to civil service pension
- Good local amenities
- Free parking
- Access to gym

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.

Please see the link to our Youtube channel for advice preparing your best responses with some hints and tips on answering behaviour based questions. Hints and tips such as: Your behaviours can be based on situations from work, volunteering or home; match your situation to the behaviour requested and how to use your 250-word limit.

Defence Medical Services - YouTube

There will be no reimbursement for any travel expenses for the interview.

Requests to work flexibly and/or part time will be considered, taking into account business needs.

This post does not offer any assistance with relocation allowances.

Feedback will only be provided if you attend an interview or assessment.**Security**:
- See our vetting charter (opens in a new window).- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)**Working for the Civil Service**:

- The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
- We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).-
- The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.- This vacancy is part of the Great Place to Work for Veter