Fitness, Health and Wellbeing Lead

Rangeford Villages develops and operates integrated retirement communities for people aged over 60. Wadswick Green is set in the stunning Wiltshire countryside near Corsham. It aims to create an exciting, innovative and contemporary community for residents to live life to the full, with a wide range of leisure activities, services, support and care. We promote well-being whilst helping residents maintain an active and independent lifestyle

We have a new and exciting opportunity and are recruiting a key position to join the Rangeford Team, based at Wadswick Green near Corsahm. You will have responsibility for the Health and Wellbeing offer provided to owners and visitors at Wadswick Green. They will be responsible for the development of the leisure facilities and services offered, and will ensure that there is a diary of classes and events planned for residents. They will work closely with owners to ensure they can stay fit and healthy and make the best use of our facilities to the benefit of their lives at the village.

In addition to this you will take the lead for developing the wellbeing offers in Rangeford Villages, supporting and coordinating the Health and Wellbeing managers throughout the group to develop unique wellbeing propositions.

The role holder will welcome, inspire and motivate all of its users, to ensure they have an excellent experience when they visit the facilities - whether it is just from time to time or as a regular visitor.

Initiate and coordinate wellbeing activities with our other Health Wellbeing Managers across Rangeford Villages to bring consistent and innovative activities to our owners wellbeing.

**At Wadswick Green**

Customer Service - Provide consistent high standards of customer service by greeting and assisting customers.

Owners - working with owners to ensure that they are using the facilities in a safe manner, providing gym/spa inductions and programmes

Pool - Taking responsibility of the swimming pool maintenance and plant. This includes chemical and safety testing.

Supervision of Spa and Pool -responsible for organising appropriate staffing cover of the Spa and pool.

Fitness classes -develop a variety of fitness classes available for residents on a weekly ongoing basis. This will include completing fitness assessments, delivering classes where qualified, gaining feedback from residents regarding appropriate classes along with sourcing and managing suitably qualified instructors.

Treatment Rooms - oversee room rentals

Stock Control - The role will hold overall responsibility for all stock, laundry and products within the Spa, maintaining appropriate levels

Maintenance and upkeep -ensure facilities maintained and kept to a high standard, providing a safe and clean spa and leisure environment

**Qualifications**

The role holder must have the following qualifications/training or be able to demonstrate similar relevant experience in:

- Degree/HND/NVQ level 4 in Leisure/sports/fitness or similar or equivalent level of experience
- Team leadership/supervision
- Customer Service
- Clean Driving licence
- A Current Pool Plant Operator Certificate
- First Aid Qualifications and Experience is also advantageous

**Experience**

Must have at least 3 years previous relevant experience, with 2 years at a minimum level of Team leader/ supervisor, in a leisure or spa facility in any of the following - high end hotel, leisure club/spa, retirement village or similar retirement community. A track record of providing excellent customer service is essential.

**Person Specification**

To be successful in this role you will need to balance a number of characteristics to ensure you maintain excellent customer service but do not lose business focus. You will need to be friendly, sociable, welcoming and be calm, patient and polite, but also professional, organised and driven to succeed.

An understanding of potential issues and challenges of working with an older demographic is essential.

We are offering a competitive salary and benefits including:

- Competitive salary
- Company pension
- Access to the Rangeford Benefits Hub
- Health Care Cash Plan
- Life Cover
- Employee Assistance Programme including access to a virtual GP
- Discounted food and beverage on or off duty

Working hours will be 37.5 hrs per week, to be worked mostly Monday to Friday, with occasional evening and weekend work, where required for residents events. Flexibility is key.

Due to the nature of the environment the successful will be required to undertake a DBS check - paid for by us.

Note - this job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills or duties.

Pay: Up to £40,000.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme

Schedule:

- Day shift
- Monday to Friday
- Weekend availa