Finance Cost Administrator

4 days ago

Royal Tunbridge Wells, United Kingdom AXA Full time

It’s an exciting time to join our Financial Operations team here at AXA Health. We’re recruiting a Finance Cost Administrator on a 6 month fixed term contract to be responsible for processing charges to occupational health clients on a case-by-case basis. You’ll provide prompt and accurate technical support and guidance to other teams and departments to ensure accurate information is given to customers.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home at our Tunbridge Wells office, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.

**What you’ll be doing**:

- Assessing cases raised on AXA’s customer relationship management system (AXIS). Monitoring daily and monthly activity.
- Ensuring cases are accurate and correct, and approving cases for invoicing.
- Raising and resolving queries relating to occupational health cases raised.
- Working within a vital process in the team which enables our Occupational Health clients to be invoiced accurately and within agreed timescales.
- Awareness and adherence to relevant policies/guidance (both internal and external), to ensure effective procedures and controls:

- Provide adequate and accurate documentation, evidence and commentary for all internal and external review of Health Services controls.
- Work across the wider department and around the business to improve processes and to improve customer experience.
- Deputise for other Finance Cost Administrators when required.

**What you’ll bring**:

- Well organised and an ability to work to tight deadlines.
- Financial control and governance mindset.
- Knowledge of AXA systems advantageous (particularly AXIS).
- Working knowledge/ understanding of accounting principles.
- Understand/ analyse complex financial information.
- Attention to detail.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

**What we offer**:
At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

- Competitive annual salary of up to £25,000 dependent on experience
- Discretionary company & performance-based bonus
- Contributory pension scheme (up to 12% employer contributions)
- Life Assurance (up to 10 x annual salary)
- 25 days annual leave plus Bank Holidays
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
- AXA employee discounts
- Gym benefits

LI-Hybrid #FeelgoodHealth

**Who we are**:
At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates.

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