Pts Hospital Liaison Officer

1 day ago


Reading, United Kingdom South Central Ambulance Service Full time

**Hospital Liaison Officer - Reading**

We are recruiting for a full time Patient Transport Service (PTS) Hospital Liaison Officer (HLO) for The Royal Berkshire Hospital Reading. You will be the main point of contact between PTS and hospital clinics and wards. You will respond to and resolve issues concerning PTS provision, patient mobility, utilisation of vehicles and delays.

We are looking for people who can demonstrate experience within Patient Transport Services and/or the wider Ambulance Service sector.

You need to be familiar with service plans, policies, procedures and Key Performance Indicators. This role will be working a 37.5 hours per week between the hours of 08:00 and 18:00, Monday to Friday.

The successful applicant will work closely with the Operational & Contact Centre management teams to ensure that service delivery maintains the standards required as per our contractual arrangements.

You will be an ambassador for the Trust, and in particular PTS, assisting in the development of close working relationships with our users.



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