Legal Support Assistant

2 weeks ago

Belfast, United Kingdom DWF Full time

**Job Title**:
**Legal Support Assistant**

**Department:
**Insurance**

**Office**:
***

**Main function of job**: To undertake a range of duties to support fee earners including administrative tasks and elements of managing files to enable fee earners and Partners to maximise billable time.

**Relationships**:

- **Reporting to**:

- **Liaison with**: Designated Fee Earner(s) / Legal Adviser(s), all employees at all levels within DWF and clients of DWF.

**Main Duties**:

- Assisting in the pro-active handling of cases as directed by the designated legal adviser(s). Such handling may include:

- liaising with clients
- instructing agents for hearings;
- drafting documents / correspondence to progress the case for consideration by the designated legal adviser;
- processing documents that are received from other parties including billing, cheques, Court orders etc. as directed by the designated legal adviser(s);
- document creation - utilising case management systems to generate correspondence that attracts chargeable time.
- Monitor work and ensure compliance with service standards and ISO Procedures.
- Assist in the provision of client related management information; collation, administration and reporting.
- Process correspondence and documents for respective Legal Adviser / Partner, liaising with other PAs, Administration Assistants and the Secretarial Manager.
- To undertake various duties which may include the following:

- Arranging meetings and conference calls as and when necessary;
- Maintaining Legal Advisers / Partners diary and follow up system;
- Assisting with the monthly invoicing process including raising invoices when requested to do so;
- Keeping files and filing up to date (hard and soft copy);
- Dealing with correspondence in an efficient manner;
- Dealing with phone calls in a prompt and efficient manner.
- Deal with client enquiries in the absence of Legal Adviser and take appropriate proactive action.
- To follow all the Firm’s policies and procedures.
- To ensure confidentiality is maintained at all times.

**Skills**:

- Strong communication skills and desire to assist others.
- An interest in fee-earning and case management.
- Familiarity with Microsoft Office products together with the active case management system, along with the willingness to be trained further.
- Excellent organisational and administrative skills

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

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