Administrator (12 Month Ftc)

16 hours ago

Reigate, United Kingdom Just Group Full time

Date Posted: 13/12/2024

Location: Reigate

**Job Type**: Full time

**Administrator (12 month FTC)**

**Reigate (Hybrid - minimum 50% of your time in office)**

Due to expected and exciting growth Just Group are excited to offer fulfilling opportunities for individuals seeking to join our Customer Services team as an Administrator within our Retail division on a 12 month FTC basis

We have a flexible hybrid working policy, meaning that you will spend 50% of your time in the office and we’ll provide all the necessary IT equipment to work from home

You’ll receive comprehensive training, and your Team Leader will ensure you have all the support required to excel in your role.

**Key Responsibilities**
- Efficiently and accurately process administrative tasks in compliance with company standards and procedures.
- Take ownership and responsibility for resolving customer concerns.
- Organise and plan your work effectively to achieve team and personal objectives
- Provide excellent customer service to both internal and external customers at all times.
- Undertake additional duties, such as returning original documents to customers, as required.

**Skills and Experience**
- Previous experience in customer service or administration, with a strong emphasis on delivering excellent customer service
- Educated to GCSE level or equivalent, with a focus on English and Maths (grade C or above)
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Good organisational and planning abilities
- Keen attention to detail and accuracy

If you have administration skills and a commitment to providing outstanding customer service, this is the perfect opportunity for you.

**Company Benefits**
- A Competitive Salary, with sales team performance relates bonus, also aligned to behaviour at work
- Pension Scheme and Life Assurance
- 25 Days Annual Leave plus an Additional Day on us for your Birthday
- Private Medical Cover and Income Protection, just in case
- A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets
- Opportunity to progress within your career both in-role and within the company
- FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)
- A variety of Employee Funded Benefits available to you via our Online Benefits Portal
- Plus, several additional purchase options available for you and your loved ones

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