Casual Bar Staff

**Bar Staff**
- All applicants must be able to provide evidence of their Right to Work in the UK._

**Employee Benefits - What we offer you**

We value the commitment and loyalty of our colleagues and are delighted to offer a range of benefits to show our ongoing appreciation, benefits include:

- Meals on Duty
- 30 Minute Paid Break
- 28 days annual leave (including Bank Holidays), increasing with service - we value and celebrate long service.
- NEST pension scheme for all eligible employees.
- FREE Hospitality Action Employee Assistance Programme for all employees providing a range of specialist support services.
- Ongoing development, training and opportunities to progress.
- Gratuities and service charge paid on a monthly basis (up to £2,500.00 per annum)
- Regular rewards and recognition with monthly, annual and long service awards.
- Preferential membership fees for our award-winning Nàdarra Spa.
- 20% discount for Spa Treatments (on the same day), 10% discount on Gift Shop & Spa Retail (excluding sale items), Food & Beverage and Hotel Celebrations (excluding weddings), as well as £75.00 Bedroom Rate (room only) for you or your family to enjoy.
- Uniform provided for guest-facing roles.
- FREE on-site parking.

**Role Overview**

The aim of the role is to provide a high standard of service which exceeds customer expectations.
- Responding to guest food and drink orders in a timely and efficient manner
- Understanding menu content, any menu changes and promotional activities
- Ensuring the service area is clean, tidy and well prepared
- Efficiently and accurately managing the settlement of customer accounts
- Answering guest queries in a polite and helpful manner
- Maintaining consistently high standards of customer service
- Ensuring all activities are conducted with due regard for personal health and safety and that of others
- Any other duties as directed

**Person Specification**

Essential
- Previous experience of working front of house
- Proven track record of being a team player
- Passionate about providing great customer service
- Excellent interpersonal skills

Desirable
- Previous experience of working front of house in a 4 star hotel

**About us**

The Coniston Hotel Country Estate & Spa is an award-winning destination hotel near Skipton on the edge of the Yorkshire Dales.

We are a family run, privately owned organisation founded in 1969 by the Bannister family, who are actively involved in the day-to-day running of the business. Over the past 50 years our 1,400 acre estate has gone from strength-to-strength and now boasts 71 bedrooms, two luxury self-catering cottages, The View Restaurant, Blossom Kitchen, Macleod’s Bar & Lounge and a Five-Bubble rated spa - Nàdarra Spa - as well as an array of on-site activities such as clay pigeon shooting, 4x4 off-roading, archery, fishing, e-biking and walking.

The vast range of activities, combined with flexible function spaces, makes The Coniston a popular choice with corporates, attracting off-site meetings and team building sessions from clients across the UK and abroad. We are also recognised as a leading wedding and private events venue in our region, with a tailor-made offering from an intimate barn ceremony to a magnificent marquee reception, as well as a range of picture perfect outside locations.

We prides ourselves on delivering exceptional customer service and take great pleasure in building relationships with guests. Everyone that walks through our doors instantly becomes part of our story; and we feel privileged to be part of theirs too.

**Job Type**: Zero hours contract

**Salary**: £7.50-£10.25 per hour

**Benefits**:

- Additional leave
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Skipton, BD23 4EA: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Hospitality: 1 year (preferred)
- customer Service: 1 year (preferred)
- Bartending: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)