1st Line Support Analyst

1st Line Support Analyst Norwich Salary - up to £22k depending on experience. Hours of Work: Mon-Fri 8 am-6 pm (Rota) If you have 1-2 years' experience within IT service desk perfect! If not, we are completely open to background, as long as you have excellent customer service skills with an aptitude for technology, either way you will be trained, we just...

9153JF £140 - 150 per day + Inside IR35 1st / 2 nd Line Support Our client is looking for a 1st / 2 nd Line Support Analyst to start ASAP on a monthly rolling contract. £150 p/day - Inside IR35 Must have a Driving Licence Rolling Monthly Skill & Experience Experience of working in a 1 st Line role - with some 2 nd Line Support experience Excellent...

**1st Line Support - Norfolk / Hybrid - £20-24K DOE + benefits** Are you looking to fast track your I.T career from a standing start? This hugely successful enterprise has experienced year on year growth since its inception in 2008. It now boasts an I.T team of over 50 people to work with and learn from, including some of the most experienced technicians...

**1st/2nd Line IT Support Engineer - Norwich - £30k-£35k** My client is looking for a 1st/2nd Line IT Engineer to join their growing IT department. This role is based on site so to be successful you must be able to travel to Norwich Mon-Fri. **Responsibilities**: - Deal with technical issues at a 1st/2nd Line level - Be confident when dealing with...

Job specification Reporting To: Customer Operations Manager Department: Customer Operations - Norwich office Contract: Full-time, Permanent (Mon-Fri 9am - 5pm) Location: Norwich **Salary**: £24,000 - £26,000 annum basic Benefits: Pension, Health Plan, 5 weeks’ holiday, plus birthday day off, plus 8 paid Bank Holidays, Holiday Purchase Scheme, Gym...

A public sector service provider is seeking an experienced Service Desk Analyst for a hybrid role in Norwich. The Analyst will provide first and second line support, ensuring effective and high-quality responses to IT queries. Essential skills include customer service orientation, problem-solving abilities, and active SC clearance. This contract offers a...

How would you like to use your interest in IT to deliver outstanding support to all IT users across the Councils? You could be working in a fast passed, skilled, friendly IT Service Desk team to help develop your IT skills and knowledge. What you'll be doing Serve as the first point of contact for all Users contacting the IT & Digital Service Desk via a...

We require an experienced Technical Support Analyst to help build and strengthen the support services we offer. This is a hybrid role working from home 3 days per week and based in the Norwich Office. The role will involve a variety of activities including some software development, systems analysis and other general customer support tasks. Other project...

How would you like to use your interest in IT to deliver outstanding support to all IT users across the Councils?You could be working in a fast passed, skilled, friendly IT Service Desk team to help develop your IT skills and knowledge.What you'll be doing …Serve as the first point of contact for all Users contacting the IT & Digital Service Desk via a...

A municipal organization in Norwich is seeking a Service and Support Analyst to deliver first-line technical support and assist users across all council sites. The ideal candidate will have proven IT helpdesk experience, strong technical knowledge, and excellent communication skills. This full-time entry-level role offers a competitive benefits package,...