Campaign Management Administrator

2 weeks ago

Bristol, United Kingdom Lifetime Training Ltd Full time

We are looking for an experienced, dedicated individual to join our Enrolment Support team who will be responsible for supporting the WBL Sales teams to achieve PLR generation targets through the successful delivery of high quality call campaigns.

**Who we are**:
One of the UK's leading Apprenticeship providers, we help businesses realise their potential by delivering training that builds a better workforce. Most importantly, we're all about a democracy of opportunity so we put quality first, we work collaboratively,and we embrace change.

**Why Lifetime?**

Life-changing opportunities are at the heart of what we deliver and who we are, and this is your chance to bring your experience and passion to helping to drive positive change within the industries we support.

Wherever you join us - in whatever role - your hard work and ability to work collaboratively will change lives. And you'll be in great company, working with a supportive, friendly team who will encourage you to grow and develop.

As one of our life changing people you have access to a package of benefits designed to reward and recognise your hard work and realise your professional potential.

**What will you be doing?**
- Processing, maintenance and distribution of client data via CRM system
- Liaising with key stakeholders to ensure success of call campaigns, offering advice and support to Key Account Managers on the content of campaigns
- Handling inbound inquiries from prospective clients and ensuring this is channelled to the correct department and actioned efficiently
- Creating bespoke reports on call campaigns highlighting areas of improvement and sharing this detail with key stakeholders within Lifetime
- Liaising with key stakeholders to ensure CRM as up to date as possible
- Supporting campaign executive with any other requests
- Dealing with customer or colleague enquiries
- Supporting the wider business with administrative tasks
- Ensuring that quality standards are met

**What will you bring to the role?**
- Experience of working in a varied administration role
- Minimum of 2 years business/administration experience
- Experience in consistently hitting or exceeding targets and meeting deadlines
- Ability to adapt to new working environments
- Proven performance in similar environment

**What's in it for you?**
- 25 days annual leave
- Contributory Pension (company matched)
- Life Assurance
- Great benefits, reward and recognition and wellbeing package
- A comprehensive programme to support your personal and professional development

Lifetime Training Group is committed to safeguarding and promoting the welfare of children and young people and expects all colleagues to share this commitment. The successful applicant will be:
Subject to all necessary pre-employment checks, including enhanced DBS (where applicable), qualifications (where applicable), identity and right to work.

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