Technical Consultant

2 weeks ago


Southwark, United Kingdom Talent Gateway Full time

**2nd Line Engineer - Service Desk - Desktop Support - Virtualisation - Azure - Cloud - Active Directory - VMWare - Firewall - Switches - MCSE - Desktop - Office365 - Networking - 2nd line support - Windows - Group Policy - Infrastructure**

A career development opportunity for a Service Desk engineer to join a growing MSP in Central London. As a 2nd Line Engineer you’ll join a team of around 15 colleagues in a team focussed on a specific group of customers. The 2nd Line Engineer role resolvesand troubleshoots problems that have been escalated by the 1st line engineers.

You’ll gain exposure to a range of technologies, including project-based work such as virtualisation and cloud migrations. There’s great career progression opportunities, such as to third line engineer / senior technical consultant role or into managementas a service desk manager or service desk team leader.

Professional development is supported through 5 days paid study leave in addition to 22 days holiday. Other benefits include a stakeholder pension and one day per week working from home.

Key Skills
- 1st or 2nd line service desk / desktop support experience
- Fully proficient with Windows 10, Active Directory and Office 365
- Strong troubleshooting skills
- ITIL



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