Operations Liaison Engineer

**Who are we?**
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.
**What you’ll be doing**
Working across a geographical area in London, you will lead the operational engagement between our Operations and Project Delivery teams. As the **Operational Liaison Engineer**, you will ensure the successful and seamless delivery of assets through design and implementation to operational takeover and post takeover support, whilst safeguarding site, process, regulatory and statutory requirements,and maximising benefits to Thames Water. You’ll promote Thames Water's Health and Safety Three Zeros culture, of ‘Zero Incidents, Zero Harm & Zero Compromise’ by supporting the wellbeing of team members, colleagues, and contractors.
**Key areas of accountability for the Operational Liaison Engineer include**:

- Assist with operational compliance requirements, liaising with the project team to ensure compliance is maintained
- Ensure project objectives meet the requirements of the End User, considering the required business outcomes and available budget
- Adopt a standardised approach to operational engagement to ensure efficient governance and that the engagement meets the necessary quality standards
- Assist with key design reviews (solutions review/ challenge workshop, HAZOP, HAZCOM, SWIFT)
- Identify and agree on the site access, mobilisation, availability of plant and personnel to facilitate construction, integration, commissioning, training, and Take Over
- Identify and agree on the training needs of Operational personnel and training schedules with project teams
- Liaise with project teams to agree to pass through key milestones
- Aid operations post take-over to ensure the benefits are embedded and that the projected operational requirements are achieved

**What you should bring to the role**:

- NEBOSH General or Construction Certificate, SMSTS or IOSH
- Understanding of the challenges faced by operational teams with the ability to identify and breakdown system processes, and operational and technological difficulties to assist in the development of solutions
- Previous experience in managing operational interventions and liaising with Capital Delivery project teams
- Understanding of the development of design, construction, and operation of infrastructure and non-infrastructure projects
- Understand performance and quality management
- The ability to chair meetings and the gravitas to develop solutions that may not initially be universally popular
- A full valid driving license as you will be travelling around Thames Water’s catchment area
- Excellent communication and interpersonal skills, to clearly interact with our stakeholders

**What’s in it for you?**
This is a great opportunity to work within the Capital Delivery team on water and wastewater projects. Supporting the overall delivery programme, the role will open up opportunities to develop key skills in influencing and guiding others, ensuring communicationand engagement is key throughout the whole life cycle of the project.
You’ll have the chance to overcome key challenges within the programme and work with our operational colleagues and stakeholders to design, build, and commission the right solution.
You will have the opportunity to promote, influence, and manage the AMP programme to achieve a successful conclusion for all our customers both internal and external.**There is flexibility in the base location for the role within the London region.**
Our competitive salary package includes an excellent contributory pension, 26 days of holiday per year increasing to 30 with the length of service, and a wider benefits scheme including our benefits hub, which is packed full of offers and information to saveyou money and support your wellbeing.
Thames Water is a dynamic, rewarding, and diverse place to work, with opportunities around every corner.If you join our team, you’ll enjoy a fulfilling career and flexible working arrangements.
Find out more about working at Thames Water.
We deliver life's essential service so our customers, communities, and the environment can thrive. This means, when a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support ourcustomers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.