Deputy Director of Asylum Services

About Migrant Help:
Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect andenables them to reach their full potential.

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.

These are some of the benefits we offer:

- Flexibility and work life balance
- Enhanced family friendly provisions
- Additional holiday entitlements
- Perkbox benefits
- Non-contributory pension scheme.

The Role:
This role will also contribute to the overall success of our organisation in accordance with Migrant Help’s visions, values and objectives.

Duties and Responsibilities:

- Provide leadership, direction and mentoring for managers and staff within Migrant Help, building formal and informal relationships, and effective communication
- To take responsibility and ownership of the Business Intelligence processes for Asylum Services
- Operational management of the AIRE Business Support Centre, Submissions, Guidance and Knowledgebase.
- Perform analysis on data, prepare strategies and provide business object solutions
- Co-ordinate with the data generators, ensuring accuracy of data, compliance and analysis of trends and scope for improvements
- Promote Migrant Help policy in all activities and behaviours
- Contribute to the preparation of contingency and emergency plans and ensure implementation when required for your areas of responsibility
- Contribute to the strategic thinking of the organisation, being innovative, identifying effective ways of working and finding solutions for challenging Key Performance Indicators (KPIs) with supporting evidence
- Monitor demand data in relation to staffing levels in Asylum Services to alert leadership colleagues recruitment need
- Contribute to the development and delivery of the medium-to-long term strategic and business plans for the organisation
- Manage all data for transactional sources and prepare effective reports
- To lead, develop, implement, and maintain the UK wide infrastructure for the delivery of Migrant Help advice services to asylum seekers under the contract regime
- Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation and to operate the national infrastructure within the agreed budget and performance targets
- To work closely with the Home Office to promote the efficient and effective operation of the services in the best interests of asylum seekers and refugees
- Promote equality, diversity and employee rights & obligations in all actions and activities
- Represent the organisation at high level internal and external stakeholder / community meetings, operating and negotiating with senior civil servants and up to ministerial level
- Support the Director of Asylum Services to develop and deliver the vision for the organisation taking into account national asylum policy context as well as local, regional or devolved nation circumstances
- Ensure visibility throughout the organisation and personally carry out regular visits to all areas (including those areas you do not have direct responsibility for)
- The above list of job duties is not exhaustive; the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post._

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.
Right to Work in the UK
In addition to being able to provide documents to show their right to work in the UK ie passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric ResidencePermit etc.
- DBS Check
- Counter Terrorist Check (CTC)
- Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain
- Be able to provide continuous UK address history for the previous 5 years
- Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

All ID documents must show current address