Training Coordinator

**Training Coordinator**

We have an exciting opportunity to join a values-based Social Enterprise with a vision of a society in which people are enabled to thrive.

We are looking to recruit a training coordinator to join a mission-led organisation, supporting their friendly and dynamic training team.

**Position**: Training and Materials Coordinator

**Location**: Buxton/Hybrid

**Salary**: £25,000 FTE

**Hours**: We welcome applicants who wish to work between 28-35 hours per week

**Contract**: Fixed term contract - 12 months

**Benefits**:Laptop and mobile phone provided for work purposes, Generous pension scheme, flexible working arrangements, employee assistance programme, cycle to work scheme, 25 days’ annual leave plus bank holidays (pro-rated for part-time) & additional days

at Christmas, Opportunities for personal development.

**About the role**

Facilitating learning through training is a key aspect of the organisations work and our engaging

materials play an important part in ensuring that the Star is used well. The charity delivers training

and learning through a variety of channels, including face to face and remote sessions.

The Training Coordinator plays a critical part in responding to, managing, scheduling and

confirming the large number of training courses that new and existing clients require.

You should have a keen eye for detail and excellent organisation skills providing the training

participants with the materials they need to succeed. As a newly-formed team there is

scope to shape this role with continuous improvement of the processes and funcitons of the

role.

There is a requirement to frequently bring boxes weighing up to 20-35kg into the

office (accessed by two flights of stairs).

**Key responsibilities will include**:

- Liaise with clients and trainers to determine suitable training dates, collaborating closely with our Training Manager and network of trainers.
- Manage the booking process and administration for courses, including updating Salesforce and other records with comprehensive training details for licensing purposes.
- Send out booking confirmations to clients and trainers.
- Ensure courses adhere to internal guidelines for scheduling and capacity.
- Coordinate with clients to gather necessary information before training sessions, facilitating optimal training experiences.
- Manage posting and delivery of training materials while updating Salesforce accordingly.
- Support the Training Manager with monthly and quarterly reporting.

**About you**

The Training Coordinator should have a keen eye for detail and excellent organisation skills providing the training participants with the materials they need to succeed.

**You will also have**:

- Ability to develop and build strong relationships with both clients and colleagues
- Excellent organisation and record-keeping
- Excellent attention to detail, and a thorough and methodical approach to tasks
- Self-motivated with ability to work independently
- Ability to prioritise competing pressures and meet deadlines
- Ability to learn quickly
- Commitment to delivering a high-quality service
- Good IT skills including MS Office

**About the organisation**

The organisation help homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working. They help to enable people to achieve their highest potential, by providing a suite of tools for promoting and measuring personal change called Outcomes Stars.

The Star has proved immensely popular and is now widely used in the UK by charities, social enterprises, and local and health authorities in a wide range of fields including mental health, homelessness, vulnerable families and substance misuse.

You may also have experience in areas such as: Training Coordinator, Learning and Development Coordinator, Training Specialist, Instructional Coordinator, Education and Training Coordinator, Talent Development Coordinator, Learning Experience Coordinator, Training Program Coordinator, Training and Development Specialist.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.