Head of Complaints

2 weeks ago

Sheffield, United Kingdom Sheffield Health and Social Care NHS Foundation Trust Full time

Lead the development of policies and procedures relating to complaints functions complaints and compliments, working with colleagues across the Trust to ensure a coordinated approach and appropriate feedback to services. Work with the Patient Safety Specialist and Engagement and Experience Team to develop triangulated reporting and organisational learning arising from complaints and wider service user and carer feedback. Work with wider Trust colleagues to administer and oversee informal feedback from service users and carers, working to share information with colleagues and provide prompt response, reporting and identify and share organisational learning. Responsible for individual projects, and any other duties within the general scope of the post and appropriate to the grading.

Demonstrate a commitment to the Trusts organisational values and beliefs Observe and promote the Trusts policies and procedures including those in respect of conduct, health and safety and equality of opportunities. Demonstrate a commitment to ongoing professional development, attending relevant events and learning from good practice elsewhere.

  • Head of Operations

    4 weeks ago

    Sheffield, United Kingdom W Talent Full time

    Job Title: Head of Operations Industry: Social Care Location: North East Salary: Up to £100K + Package Purpose The Head of Operations is responsible for the leadership of high quality, profitable care services across their region. The role drives delivery of customer experience and growth, commercial business performance and effectively manages key...

  • Head of Operations

    4 days ago

    Sheffield, Sheffield, United Kingdom W Talent Full time £25,000 - £100,000 per year

    Job Title: Head of OperationsIndustry: Social CareLocation: North EastSalary: Up to £100K + PackagePurposeThe Head of Operations is responsible for the leadership of high quality, profitable care services across their region. The role drives delivery of customer experience and growth, commercial business performance and effectively manages key operational...

  • Head of Operations

    4 weeks ago

    Sheffield, United Kingdom W Talent Full time

    Job Title: Head of OperationsIndustry: Social CareLocation: North EastSalary: Up to £100K + Package PurposeThe Head of Operations is responsible for the leadership of high quality, profitable care services across their region. The role drives delivery of customer experience and growth, commercial business performance and effectively manages key operational...

  • Head of Operations

    1 day ago

    Sheffield, United Kingdom University of Sheffield Full time

    Are you interested in joining a world leading research centre? Do you want to be involved in the generation of new innovations and technologies to make things better, faster, cheaper and greener? We have an exciting opportunity for a Head of Operations to join our Machining Group at the University of Sheffield’s Advanced Manufacturing Research Centre...

  • Head of Portfolio

    2 weeks ago

    Sheffield, United Kingdom University of Sheffield Full time

    **Job Description**: **Job Title**:Head of Portfolio **Posting Start Date**:14/07/2025 **Job Id**:1312 **School/Department**:IT Services **Work Arrangement**:Full Time (Hybrid) **Contract Type**:Permanent **Salary per annum (£)**:£60,907- 68,529 with the potential to progress to £79,412 through sustained exceptional contribution **Closing...

  • School Complaints Co-ordinator

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Department for Education Full time £28,000 - £32,000 per year

    Coventry (CV1 2WT), Darlington (DL1 5QE), Manchester (M1 2WD), Sheffield (S1 2FJ)Job SummaryIn Regions Group we aim to improve outcomes for children, families and learners by accelerating system improvement and reform through active intervention and by better aligning DfE's operations and users' needs at a local and regional level.*We Will:*Bring together...

  • Executive Assistant to the Head of School

    1 day ago

    Sheffield, United Kingdom The University of Sheffield Full time

    Executive Assistant to the Head of School Join to apply for the Executive Assistant to the Head of School role at The University of Sheffield. Base pay range Direct message the job poster from The University of Sheffield. Overview As Executive Assistant, you will provide executive level support to the Head of School and School Manager to ensure they are...

  • Executive Assistant to the Head of School

    2 days ago

    Sheffield, Sheffield, United Kingdom University of Sheffield Full time

    Job DescriptionJob Title: Executive Assistant to the Head of SchoolPosting Start Date: 18/11/2025Job Id: 1933School/Department: Information, Journalism & CommunicationWork Arrangement: Full Time (Hybrid)Contract Type: PermanentSalary per annum (£): £32,080 - £36,636Closing Date: 04/12/2025The University of Sheffield is a remarkable place to work. Our...

  • Executive Assistant to the Head of School

    3 days ago

    Sheffield, United Kingdom The University of Sheffield Full time

    The University of Sheffield is a remarkable place to work. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university. We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to...

  • Head of Conveyancing

    4 days ago

    Sheffield, United Kingdom Sue Ross Recruitment Ltd Full time

    Job DescriptionSue Ross Recruitment are seeking an experienced and driven Head of Property to lead in an established Property Department and play a key role in the continued development and success of an established law firm in Sheffield. As Head of Property, you will provide strategic leadership and day-to-day supervision to a team of fee earners and...