Care Coordinator

**This job role will be based at the Corby Office and covering Corby, Kettering, Wellingborough and surrounding areas.**

**Responsibilities**

The role of a Care Coordinator is to match the needs and wishes of our service providers to our staff's ability to deliver whilst keeping everyone informed, happy and feeling valued. You need to have precision in planning - someone who thrives on balancing location, customer preferred times and staff availability.

The role is predominantly a planning and coordination role but reacting to unplanned change such as hospital discharge, sickness and new referrals.

Your administration and processing skills have to meet the fast paced nature of the role and you must be diligent in detail. The role requires effective communication skills as you’re the first and most constant contact with Staff, service users and the Local Authority. You will be working closely with the local Commissioning Managers, reporting on service user status, completing variation reasons, keeping an eager eye on the field staff (in terms of availability and workload) and ensuring their needs are met.

**Reasonable reactor**:

- we're a people based industry who look after people in their own homes. We need to react to change, illness, tragic circumstances and the obvious emotions that can arise.

**Team player**:

- joining the support team, you'll work closely with our Registered Manager.

Full training will be provided for the bespoke software used.

To assist in the smooth running of the office and its multi-disciplined service activities.

To meet agreed targets in accordance with the aims and objectives of the Company by developing and maintaining good business relations and by ensuring all staff work together as a team.

To assist the Registered Manager to organise the day to day running of the service.

Ensure that care is provided according to all relevant policies, procedures and regulations.

Maintain accurate records of care workers and Service User’s. Record relevant details of all new Service User’s and care workers according to Company policy and keep all records updated and in accordance with Data Protection regulations.

Observe legislative requirements according to Working Time Regulations.

Assist with the recruitment of care staff and sourcing new business for care workers as well as liaising with social workers and home managers.

Undertake Risk Assessments in service user’s home.

Proof read reports written by the care staff

Consult with family members and other approved persons to ensure that care is on-going and that all client needs are identified and met.

Promote and ensure effective communication and full participation between care staff and service users at all times.

Assist with problems that may arise between care workers and service users effectively on a daily basis.

Assist with ‘On-Call’ duties during out of office hours including weekends and bank holidays.

Ensure that care workers are trained to administer the required care.

Cover emergency work for care workers due to illness or unforeseen circumstances.

Mentor new care workers, offering support, advice and encouragement.

Conduct care worker’s supervision, identifying training needs, assessments and regular monthly meetings.

Coordinate staff annual leave and any relevant HR duties.

Attend training courses as required and identified by the Register Manager.

Uphold standards of the Care Standards Acts.

Uphold the organizations equal opportunities policy at all times.

Make recommendations for changes and improvements as required.

Ensuring that any sickness/absence is adequately covered.

Participate in the recruitment of care workers in line with company policies and guidance and ensuring that all recruitment checks are satisfactorily completed.

Other areas of your duties will include:

- Quality Control, carrying out Reviews, Risk Assessments & monitoring Spot Checks to include report writing and attending Social Services meetings.
- Informing / Communicating with service users any changes affecting their care
- Health and Safety

Any other job assigned from time time relating to Care services, Care Workers and Service Users.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday

**Experience**:

- Care Coordinator: 1 year (preferred)

Work Location: In person

Reference ID: AHSCS0020