Technical Sales Support
3 days ago
A Technical Sales Support opportunity has become available within a large established manufacturing company based in Stourport
The purpose of the role is to assist and support key member of the sales team who continue to build close relationships with customers in dealing with sales enquiries, producing accurate and competitive quotes.
Main duties of the role will include:
- Understanding and interpreting customer requirements
- Managing and understanding and interpreting customer requirements
- Producing layouts and costed solutions to satisfy these requirements using CAD programs. (Training can be arranged)
- Assisting with the production of quotations/tenders
- Communicating with customers on quotations
- Maintaining accurate up-to-date records of enquiries, quotations, orders and customer activity via Sage CRM
- Ensuring that customers are kept informed of order status and that any issues are resolved quickly
- Supporting the Contracts, Engineering and Production departments
- Building relationships with customers and potential customers to understand their requirements.
- Have experience working in a busy sales department offering support to Sales Engineers
- Experience using CAD
- Ability read technical drawings
- Experience working within a busy manufacturing environment
- Experience of a CRM system, ideally Sage
- Confident to communicate with new and existing customers
- Excellent communication skills
Hours Monday to Friday 8am to 4pm
**Salary**: £35,000pa
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