Receptionist Endoscopy

**Job Title: Receptionist**

**Trust Location**: Oxford University Hospitals NHS Foundation Trust

**Placement Location**: John Radcliffe Hospital, Headley Way, Oxford, OX3 9DU

, Temporary contract

Pay: £10.37

Hours of work: Monday - Friday (9am - 5pm) or (7:45 to 15:45)

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Oxford University Hospitals NHS Foundation Trust would love to hear from you.

**What you’ll be responsible for**:
**MAIN RESPONSIBILITIES**:

- Greet patients at reception in a helpful, polite and efficient manner.
- Check all demographic details for patients on arrival, updating theses appropriately whilst adhering to the Trust policies for data protection and patient confidentiality.
- Register patient's attendance on our electronic patient record (EPR) in real-time
- Deal with queries in a sympathetic and professional manner using tact and diplomacy when dealing with anxious patients and relatives.
- To ensure that all reception clinic lists are available, up to date and accurate, recording all late bookings, cancellations and patient that did not attend (DNA's) appropriately.
- To ensure return transport for patients attending appointments at the request of the senior nurse or the ambulance service.

**Skills**:

- Experience of hospital electronic patient record systems
- High standard of spoken and written English.
- Good organisational skills
- Ability to communicate
- Experience of working in a customer focused environment.
- **Depending on the Trust, you may require variable additional certification and skills.**_

**About the Trust**

Oxford University Hospitals (OUH) is a world-renowned centre of clinical excellence and one of the largest NHS teaching trusts in the UK. They became a Foundation Trust on 1 October 2015 and believe that this will enable them to work more effectively in partnership with their patients and their local community to provide high quality healthcare.

They provide a wide range of clinical services, specialist services (including cardiac, cancer, musculoskeletal and neurological rehabilitation) medical education, training, and research.

Would you like to be part of a Trust that value, recognise and celebrate staff members? Who work as a team to provide a high-level service? If yes, Oxford University Hospitals is the place for you.

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

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**Job Types**: Full-time, Temporary contract

**Salary**: £10.37 per hour

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Oxford, OX3: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: 58809