Junior Firm Supervisor

Salary: National ranging from £30,600 to £37,800 and London £31,900 to £42,000 per annum
- _Salary offered will be based on skills and experience_
- Are you interested in joining a team at the FCA that will help combat potential harms in the market?_

The team/department

The FCA has identified potential harms arising from Appointed Representatives (ARs) and their principals, which operate in a wide range of financial markets. To address these risks of harm, an Appointed Representative Department has been set up to undertake targeted action against the highest risk business models and Principals/ARs which represent the most significant risks of harm.

The Appointed Representatives Department has four teams - three Case Management Teams and a Strategy and Engagement Team, which are all supported by a Data Unit.

The three Case Management Teams intervene in the most complex cases of serious harm and are responsible for delivering both proactive and multi-firm projects.

The Strategy and Engagement Team leads on the development and design of the AR strategy, internal and external stakeholder relations, and multi-firm projects.

We are looking for a talented, motivated and outcome focused individual to join our diverse and inclusive team to work in one of the Case Management Teams. The Department’s work is fast moving and has the potential to be high-profile.

What does the role involve

Your duties on a day-to-day basis will include:
- Taking ownership of managing (with support) supervisory cases in accordance with SLA’s and agreed processes, including escalating to more senior colleagues, where appropriate- Using data to spot trends-
- Assisting on business improvements, including designing new processes and procedures- Showing curiosity and providing challenge to existing delivery of the function

What will you get from the role?

You will be working in a busy and demanding role with a large case load to manage. You will be making decisions on cases - exercising your own judgement. In between dealing with cases you will be assisting in process improvements - including helping to design new processes. The role will enable you to develop. You will be able to take on challenging work that gives you an opportunity to showcase your ability; and we are committed to training and development.

The role will provide you with an insight into the different financial services sectors, and into the work of the FCA more generally.

Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are:
- 25 days holiday per year plus bank holidays- Private healthcare with Bupa- A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35)- Life assurance of eight times your basic salary- Income protection

We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations

The skills and experience you’ll have

Minimum- Experience analysing, reviewing, investigating and assessing information whilst working to tight deadlines- Proven experience of building and developing key stakeholder relations both internally and externally- Previous experience of managing your own case load

Essential- Experience in following processes and guidance and making logical and timely decisions- Excellent IT skills - including a good knowledge of Microsoft Office programs such as Outlook, Word, PowerPoint and Excel- Ability to analyse and succinctly summarise complex information (both financial and non-financial).- Willing to learn and develop, take on new responsibilities and adopt a flexible approach to your work- Ability and willingness to adapt to change, positively embracing new approaches- A great team player, able to collaborate with the team to achieve positive outcomes- Understanding of risk-based approaches to work- Excellent written and verbal communication skills

About the FCA

The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found

here.

The FCA's Values & Diversity

Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation.

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