Customer Service Coordinator

4 days ago

Leamington Spa, United Kingdom Tool Connection Full time

The Tool Connection sells five major brands, our tool range specialises in the automotive sector and our products are available through automotive wholesale outlets, motor factors, independent retailers, hardware stores and van sales. All our brands are well known worldwide and acclaimed for their quality, real value for money and backed up by a technical service that is second to none.

We are searching for an Customer service coordinator who will develop an exceptional relationship with our customers and become an outstanding advocate for our brand.

We are offering a great opportunity to join a successful and growing business. You will be joining a friendly team in a modern environment with fantastic prospects for future progression - our current Managing Director started his Tool Connection career as a warehouse operative, so we are experienced in growing our teams and giving them the best support, they need to flourish.

**Location**: Southam, Warwickshire

**Hours**:37.5 per week (Monday - Friday)

There will be a choice shifts:
**9.00am - 17.30pm - with 1 hour for lunch**

or if you would prefer

**9.30am - 17.30pm with 30 mins for lunch**

**Main responsibilities**
- Inputting orders on our data system
- Promoting products as required
- Dealing with Account Manager enquiries
- Liaising with other departments to ensure customer queries are dealt with effectively
- Always Providing excellent customer service
- General administrative duties as required

**Required Skills**:
**General skills include**:

- Excellent Communication / telephone skills with a helpful and friendly approach
- Minimum of GCSE English and Maths to grade C/4 or above
- Great working knowledge of Microsoft Office
- Good time-keeping skills
- Attention to detail
- Some experience of SAP or other similar order entry system would be an advantage

**The Tool Connection Benefits Package**

We believe the Tool Connection is a great place to work. We understand that our staff are fundamental part of our success. We strive to make our teams feel valued and appreciated.

As well as a competitive salary we off our employees a large range of other exciting benefits:

- 25 days holiday plus the standard 8 bank
- Birthday Day off
- Sick Pay (T&Cs apply)
- 1 week’s FREE holiday per year in one of our company holiday homes
- Generous Staff Discount
- Competitive Pension Scheme
- TECH and CYCLE Schemes
- Life assurance
- Free Staff Parking on site
- Christmas saving scheme
- Childs first day at school off
- Grandparent day off
- In house training
- Opportunity to gain qualifications if you desire
- Great prospects to step up the ladder within the business
- Christmas bonus
- Social events for all employees and their families
- As well as many other incentives and rewards
- **Do you think your future could be with The Tool Connection? if so, we want to hear all about you and your work experience so far**_
- **If you have any questions about the role or The Tool Connection, please do not hesitate to contact our friendly HR team, who will be more than happy to answer your questions.**_

**Job Types**: Full-time, Permanent

**Salary**: £190,000.00-£210,000.00 per year

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Leamington Spa: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Communication skills: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person

Reference ID: CSC

  • Marketing Coordinator

    1 week ago

    Leamington Spa, Warwickshire, United Kingdom PSi Talent Full time £25,000 - £32,000 per year

    Marketing CoordinatorWe are looking for a Marketing Coordinator to participate in our company's advertising campaigns. Your main responsibilities include conducting market research, producing promotional materials and analysing sales data.Our ideal candidate is able to interpret customers' behaviour and suggest creative ways to increase brand awareness. If...

  • Customer Services Advisor

    1 week ago

    Leamington Spa, United Kingdom Nuffield Health Full time

    HEAD OFFICE Customer Services Advisor Customer Services Advisor Warwickshire Hospital | Customer Services | Part Time | Permanent |On Site (22.5 hours Wednesday-Friday) Salary up to £22,145.76 pro rata depending on experience Nuffield Health is Britain’s largest not-for-profit healthcare organisation. Join us as a Customer Service Advisor in our...

  • Customer Services Advisor

    1 week ago

    Leamington Spa, United Kingdom Nuffield Health Full time

    HEAD OFFICE Customer Services Advisor **Customer Services Advisor** **Warwickshire Hospital | Customer Services | Part Time **| Permanent |On Site** **(22.5 hours Over 3 days Monday - Friday)** **Salary - Competitive, depending on experience** Nuffield Health is Britain’s largest not-for-profit healthcare organisation. Join us as a Customer Service...

  • Customer Service Advisor

    2 weeks ago

    Leamington Spa, United Kingdom Pertemps Leamington Spa Full time

    We are recruiting for a full time and permanent **Customer Service Advisor** based in Sydenham Industrial Estate. We are seeking a self-starting, confident, people person with a background in telesales and/or customer service to take up a role in the customer service department. **_Salary: £23,000_** **_Performance bonus circa £500 at year end_** **_25...

  • Customer Service Administrator

    2 weeks ago

    Leamington Spa, United Kingdom Plus One Personnel Full time

    Customer Service Administrator Job Details **Sector**: Customer Services **Location**: Leamington Spa, Warwickshire **Type**: Permanent **Salary**: £21000 - £24000 per annum **Reference**: 5532_1643292546 **Job Description**: **Main Responsibilities** - To provide an extremely high level of customer service to clients relating to the business’...

  • Customer Service Agent

    4 days ago

    Leamington Spa, United Kingdom Madi Lane Full time

    **Overview** This position will support our European operation, fluency in English/German and or Italian is required. **Duties** - Resolving problems by clarifying the customer’s needs/complaint - provide the best solution to solve the problem. Follow up to ensure they are fully resolved - To achieve solutions, working closely with logistics in the...

  • Customer Service Advisor

    2 weeks ago

    Leamington Spa, United Kingdom FRS Ltd Full time

    FRS are recruiting a Customer Service Advisor for a globally recognised business who's UK Head Office is based in Leamington Spa. The business are growing at a steady rate, part of this process is to recruit another full time and permanent Customer Serviceprofessional. **Duties will include** - Friendly and efficient all-round communication with customers...

  • Customer Service Advisor

    4 days ago

    Leamington Spa, United Kingdom hireful. Full time

    **Love providing the best customer service?** We have an exciting opportunity available with great hours, no weekends, good earning potential, and tons of career opportunities available to you! As a Customer Service Advisor you will join a well-establishedlegal company in their collections department, providing telephone support predominantly with inbound...

  • Customer Service Administrator

    2 weeks ago

    Leamington Spa, Warwickshire, United Kingdom Calor Gas Ltd. Full time £24,000 per year

    Job no: 509119Work type: PermanentLocation: WarwickCategories: Customer ServiceCustomer Service Administrator (Tank Transfer Agent)Tachbrook Park, WarwickPermanent, Full-time, Hybrid - initial training onsite£24,000Are you ready to take the next step in your career? Whether you're looking for your first office-based role or a new opportunity to grow your...

  • Customer Service Specialist

    2 weeks ago

    Leamington Spa, United Kingdom SF Group Full time

    Customer Service Specialist Ref code: JAP99095545 Finance Transactional £30k - 40k per year Leamington Spa, Warwickshire, England Permanent Hybrid Working Customer service specialist based in Leamington but working from home 3 days a week Purpose of Role o Order entry into ERP system for customers' purchase order sales orders shipping from various ship...