Sales Administration Apprentice

**Job Title: Sales Administration Apprentice**

**Hours: 40 hours per week (20% includes course-based learning and off the job training)**

**Shift pattern: Monday - Friday (Flexible working hours)**

**Salary: £5.50 per hour**

**Location: Bowthorpe, Norwich**

**General: Full training provided which will result in a formal qualification**

**About the company**:
ZATU is a young, up-and-coming online retailer ready to change the game when it comes to employment. Our mission is to sell top quality board games, video games, collectables, and merchandise at great prices whilst spreading the word that gaming is the future

**About the role**:
The main purpose of this role is to support the Business Growth team in a wide variety of administrative and sale duties. As a member of the sales team, you will have the opportunity to learn all about our sales strategy and become involved in sales calls and activities to onboard new clients.

The main responsibilities for this role include:

- Assisting the Business Growth department in a wide range of administrative duties
- Working in our Warehouse to fulfil our orders
- Updating our Warehouse Management System will relevant information
- Organization of shipments both to and from our facility
- Ensure our clients are invoiced accurately and on time
- Communicating with our Warehouse Team to ensure orders are dispatched effectively and on time.
- Communicating with our Clients regarding their fulfilment orders ensure that they are continuously up to date with the progress of their shipments.
- Maintain relationships with fulfilment Customers and providing effective Customer Services.

**About the person**:
This role is an excellent opportunity to develop spreadsheet and data skills while earning a Level 2 or 3 Business Administration qualification (equivalent to an A Level). There is plenty of opportunity for career progression too. In fact, many of our apprentices go on to hold permanent, full-time roles in the company after completing their apprenticeships.
- Someone with excellent communication skills, both written and verbal
- A friendly and approachable individual with a confident and polite manner
- A proactive individual that can demonstrate a high level of accuracy and attention to detail
- Ability to work efficiently as part of a team but also independently
- A basic understanding of software such as Microsoft Office including Word, Excel and Outlook
- GCSE's or equivalent in Maths and English (Grades A-C or levels 4-9)

**About rewards and benefits**:
In return for your hard work in this department you will receive fantastic company benefits which include:

- Aviva Pension Scheme
- Free eye tests through Specsavers
- Free tickets to the Executive company box at Norwich City Football Club
- 15% staff discount when you buy products from our website and in our shop
- Increasing holiday allowance with each year of service
- Paid Duvet Days after a successful probation period
- Employee referral bonus
- Further education/qualification contributions
- Health assured EAP service for workplace wellbeing
- Bike to work scheme and cycle storage
- Free on-site parking
- Discount on Residential Conveyancing and other legal advice

This is an amazing time to join Zatu - you will gain exceptional career opportunities and will be part of a company that has an exciting future as we continue to quickly expand.

**Job Types**: Full-time, Apprenticeship

**Salary**: £5.50 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person