Cross-border Payments and Receivables Product

Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade solutions to financial institutions, public sector and corporate clients around the world. With a global network spanning 100+ countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated reporting and management.

TTS is a highly innovative organization with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth. We provide clients with dynamic information, tools, and APIs to effectively manage their portfolios, financial positions, working capital, supply chains and to fuel the growth of digital economies. This role is for the Global Head of Product Commercialization, under the Global Cross-Border Payments and Receivables business.

The Cross-Border Payments and Receivables business incorporates WorldLink Payment Services (Citi's leading institutional cross-border, cross-currency payments solution), CBFT (Cross-Border Funds Transfers offered by each Citi branch to clients with local branch accounts) and Cross-Border Receivables (enabling our institutional clients to collect funds cross-border). Citi Cross-Border Payments and Receivables solutions enables Citi’s Institutional clients to efficiently execute cross-border/cross-currency payments and collections, providing global access, integrated FX, cost efficiencies and payment optionality in the form of various payment methods. The business enables local currency payments in over 200 markets on behalf of thousands of global clients across all client segments, representing a truly global business.

The main function of the role is to lead the Product Commercialization team; to drive the commercialization of Cross-Border Payment and Receivables solutions at scale, enabling our Sales and product teams across all regions to effectively engage with clients to explore and win new business. The Individual is required to lead a team to design and execute commercialization strategies aligned with the broader goals of the business. The individual must be innovative, self-driven, with excellent communication, influencing and people management skills.

**Key Responsibilities: Cross-Border Payments and Receivables - Global Head of Product Commercialization**
- **Commercialization Strategies**: Drive the team to achieve commercialization at scale across all regions, client segments and capabilities. To lead and manage the team to successfully execute multiple projects and priorities at the same time.
- ** Stakeholder Alignment and collaboration**: Ensure the Product Commercialization team remains aligned with key stakeholders and leadership teams through well thought out commercialization strategies, underpinned by quality internal and external communication and supporting collateral. Align with Product, FXLM, Operations, Technology, Legal, Compliance, AML, Sales (and more) to ensure clients challenges, risks and any market conditions are understood, documented and solutions are designed to meet our client’s needs.
- ** Sales Enablement and Deal Support**:Lead the team to deliver impactful Sales training and to provide deal support to all regions and key stakeholders.
- ** Communications Management**: Establish and execute a concreate and impactful team approach towards internal and external communication, from Marketing Campaigns to Product Launches, Commercialization Updates, Press Releases, and general market updates.
- ** Client Centricity and Industry Expertise**: Identify ways to create and maintain a knowledge base within the team that demonstrates a good understanding of the competitive landscape. Lead the team to demonstrate an understanding of specific client segment needs, delivering targeted sales training and collateral with clear client value propositions. Embed a culture of client centricity across the team; to identify, gather, and share client insights to help drive new product enhancements.
- ** Portfolio Management**: Empower the team to drive collaborative efforts with key stakeholders including FXLM and Sales, to perform necessary analysis to understand how different client portfolios / segments are performing, looking at transactional data and revenues to help unlock a focused approach towards revenue growth opportunities.
- ** Risk Management**:Embed a culture across the team that is focused on controls, governance and the ability to demonstrate an understanding of AML policies and regulations, specific to Cross-Border Payments and Receivables.
- **Pricing and P&L analysis**:Provide steer and direction to the Product Commercialization Teams approach towards pricing and deal level P&L analysis
- **Steering Committees**:Provide leadership, strategic direction and client centric feedback during all SteerCo meetings.
- **Team Structure and Development**