Product Commercialization Domestic and Cross-border

**Services**:Treasury and Trade Solutions (TTS)**

**Global Payments Product Commercialization**

**Domestic & Cross-Border Payments**This is a Global Product Commercialization role in the Domestic & Cross-Border Payments Business. The Domestic & Cross-Border Payments business incorporates Domestic Payments, WorldLink Payment Services (Citi's leading institutional cross-border, cross-currency payments solution), CBFT (Cross-Border Funds Transfers offered by each Citi branch to clients with local branch accounts) and Cross-Border Receivables (enabling our institutional clients to collect funds cross-border). Citi’s Domestic and Cross-Border Payments solutions enables Citi’s Institutional clients (Financial Institutions, Corporates and Public Sector) to efficiently execute domestic and cross-border/cross-currency payments and collections, providing global access, integrated FX, cost efficiencies and payment optionality in the form of various payment methods. The business enables local currency payments in over 200 markets on behalf of thousands of global clients across all client segments, representing a truly global business.

**Key Responsibilities: Cross-Border Payments - Global Product Commercialization Manager**
- ** Commercialization Strategies**:Work closely with Sales and Product Managers to identify growth opportunities, to drive commercialization, to win new business at scale across all regions.
- ** Sales Enablement and Deal Support**: Create sales content and deliver sales training (often 200+ attendees) and provide deal support to all regions, ensuring key capabilities are understood and client’s needs are met.
- ** Communications Management**: Design and execute internal and external communication, from Marketing Campaigns to Product Launches, Commercialization Updates, Press Releases, and general market updates.
- ** Industry Expertise**: Demonstrate a good understanding of the competitive landscape globally, delivering competitive analysis.
- ** Client Segment Awareness**: Demonstrate an understanding of specific client segment needs, delivering targeted sales training and collateral with clear client value propositions.
- ** Pipeline Creation and Management**:Gather input from Sales and Data driven analysis to identify target market. Build, track and execute pipelines.
- ** Portfolio Management**: Perform necessary analysis to understand how different client portfolios / segments are performing, looking at transactional data and revenues. Extract key messages to share with respective stakeholders and senior management to help unlock a focused approach towards growth opportunities.
- ** Stakeholder Management and Collaboration**:Align with Product, Operations, Technology, Legal, Compliance, AML, Sales (and more) to ensure clients challenges, risks and any market conditions are understood, and solutions are designed to meet our client’s needs.
- ** Risk & Controls**:Focus on controls, governance and demonstrate an understanding of AML policies and regulations, specific to Cross-Border Payments. Appropriately assess risk (reputational, financial or other) when helping to shape client solutions and business decisions.
- ** Pricing and P&L analysis**:Support Regional Sales and product teams to identify appropriate client level pricing, considering transaction fees, FX, costs, growth opportunities.
- **Project Management**:Where necessary, create and maintain project plans to track and report the progress of larger projects / initiatives.

**Development Value**
- Leadership role in a commercial environment working within a high-profile product with significant innovation opportunities.
- Play an important role in the evolution and delivery of a reimagined Citi’s payments offering.
- Managing complexities through a role within a multifaceted product that delivers payments in 200 countries for multiple client segments.
- Working in a very dynamic team in a high paced environment which requires the ability to lead and manage multiple projects and priorities at the same time.
- Working within a team committed to personal and professional development.

**Knowledge/Experience**
- VP level in a Cash Management, Trade or Securities Business, in a commercial business and/or sales and client management environment.
- Knowledge of Product Management disciplines, including the ability to undertake and lead several projects to drive commercial and financially responsible returns.
- Knowledge of the payments landscape both domestic and cross-border; Instant Payment, Payments into Digital Wallets and Payments into Cards.
- Credible and enthusiastic client and executive presence in person, in writing and on the phone
- Payment’s expertise, in terms of messaging and settlement.
- Strong track record of results delivery and execution.
- Knowledge of the core risk and mitigants applicable to payments products.
- Some knowledge of Operations and/or Technology architecture and/or Payment’s infrastructure/