Social Media Specialist

For the past 41 years we've been helping the safety across Dorsetshire and Hampshire by installing the locking safety system, house alarm system and smart CCTV.

By developing our business further, we are now expanding further towards online platform for our amazon shop and own website selling.

We're looking for Social Media Analysts to research, monitor and report on a variety of global social and audience analysis projects. Helping our sale team provide actionable intelligence, insights and recommendations to many of existing and potential clients.

We're seeking someone who is passionate about understanding audiences through the use of social data and cutting edge technology.

**THE ROLE**
- Collect and clean social data from a wide variety of sources. An understanding of boolean is very helpful.
- Conduct audience profiling and segmentation.
- Conduct market research.
- Conduct evaluative volumetric and content analysis and provide recommendations to clients on these findings.
- Provide monthly and yearly updates to internal teams and clients.
- Help develop KPIs, dashboards and scorecards.
- Liaise closely with client service teams to provide tangible client recommendations.
- Help manage day-to-day client relationships and their social intelligence needs.
- Work as a collaborative, decisive team player alongside the whole Buzz Radar team and it's clients.
- Experience distilling complex and high volumes of data into simple KPIs and data visualizations / dashboards / scorecards.
- Stay current with the latest social measurement trends, as well as relevant industry trends.
- Photoshop or equivalent skill required.

**KEY QUALIFICATIONS**
- Minimum of 1 year experience in supporting brands with social and digital analytics, audience profiling/segmentation, and insight development.
- Strong understanding of consumer audience views and the perceptions of consumer technology, technology platforms and the opportunities and challenges this presents to brands.
- Strong user knowledge and regular use of social analytics and market research tools.
- Intermediate user of web analytics tools, including Google Analytics, Omniture and Webtrends.
- Intermediate user of presentation tools, such as PowerPoint, Keynote and Microsoft Office, particularly Excel.
- Strong analytical skills, with a key requirement of proficiency in analysing and interpreting social-related data, ease in finding the meaning in data, and the ability to turn data into stories and present data in an easily understood manner.
- Strong verbal and written communication skills to effectively communicate campaign performance to internal and external campaign stakeholders.
- Ability to quickly spot patterns and surface actionable insights, separating signals from noise.
- A curiosity in web/social media trends, consumer segmentation, and subcultures' online behavior.
- Ability in distilling complex and high volumes of data into simple KPIs and data visualizations/dashboards/scorecards.
- Ability in writing clear and concise presentations for clients summarizing data insights, outcomes and implications in a straightforward and enlightening way for clients.
- Ability to collaborate and work well with others.
- Demonstrated experience in working with remote, globally distributed teams.

ABOUT US

A compact friendly team, we're all about teamwork at CCS LTD. We turn things around quickly and with quality. We dream big, challenge our comfort zones and support each other when we fail. Our simple, open, friendly, no drama culture is incredibly important to us and we all thrive and overcome obstacles together.

**Job Types**: Full-time, Permanent, Graduate

Pay: £30,960.00 per year

Additional pay:

- Performance bonus

**Benefits**:

- Free parking
- Sick pay
- UK visa sponsorship
- Work from home

Schedule:

- Monday to Friday
- Overtime

Ability to commute/relocate:

- Lymington SO41 3BA: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Diploma of Higher Education (preferred)

Work Location: In person

Application deadline: 11/05/2025
Reference ID: 31283
Expected start date: 15/07/2025