Food Hall and Tills Customer Assistant

4 days ago


Reading, United Kingdom Rosebourne, Aldermaston Full time

**Food Hall & Tills Customer Assistant**

This role will include alternate weekends

The role of Customer Assistant will be a varied role and is a fantastic opportunity for those who love interacting with customers along with being hardworking, quick learning and have a passion for food. You will provide friendly and knowledgeable service to our customers; therefore great customer service skills are a must.

**Working as a team, your duties will include**:

- Greeting customers
- Assisting customers, helping them find what they’re looking for
- Dealing with deliveries
- Stock replenishment / merchandising, ensuring that items are attractively displayed
- Delivering excellent standards of customer service at all times by listening, understanding and dealing with customer queries in a confident, professional, knowledgeable and friendly manner
- Maintaining good product knowledge in order that accurate advice can be given to customers (changing lines, seasonal products and suppliers)
- Scanning & weighing relevant products
- Checking customers’ ages for restrictions on items like alcohol
- Packing and wrapping purchases
- Taking payments and processing coupons / vouchers
- Adhering to food safety requirements, including date checking and due diligence
- Support with checkout (till) operation as required
- Assisting customers on the telephone
- Passing customer feedback to management

**To be successful in this role you will be**:

- Passionate about food and delivering superb customer service
- Friendly with strong attention to detail
- Hard working and enthusiastic
- Calm under pressure
- Organised and Proactive
- An excellent timekeeper and well presented

40 hours per week (Alternate weekends off)

**Job Type**: Permanent

**Salary**: £9.75 per hour

**Job Types**: Full-time, Part-time
Part-time hours: 40 per week

**Salary**: £9.75 per hour

**Benefits**:

- Additional leave
- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift



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