Garden Centre Assistant

1 week ago

Reading, United Kingdom Hillier Nurseries Ltd Full time

Do you want to join a renowned and established family business of over 150 years, working sociable hours in a fun and friendly environment with an amazing bunch of people? We place great value on all our team members and how they contribute to the ongoing success and growth of our Company.

The role of Food Hall Team Member will be varied and is a fantastic opportunity for those who love interacting with customers along with being hardworking, a quick learner and have a passion for food. You will provide friendly and knowledgeable service to our customers; therefore great customer service skills are a must.

You will love the 20% employee discount and the 50% discount off the menu when you are working your shift, although some exclusions apply.

**This role is being offered on a full time basis of 37.5 hours per week with a rate of pay of up to £10.42 per hour.**

**Working as a team, your duties will include**:

- Greeting customers
- Assisting customers, helping them find what they’re looking for
- Dealing with deliveries
- Stock replenishment / merchandising, ensuring that items are attractively displayed
- Delivering excellent standards of customer service at all times by listening, understanding and dealing with customer queries in a confident, professional, knowledgeable and friendly manner
- Maintaining good product knowledge in order that accurate advice can be given to customers (changing lines, seasonal products and suppliers)
- Scanning & weighing relevant products
- Checking customers’ ages for restrictions on items like alcohol
- Packing and wrapping purchases
- Taking payments and processing coupons / vouchers
- Adhering to food safety requirements, including date checking and due diligence
- Support with checkout (till) operation as required
- Assisting customers on the telephone
- Passing customer feedback to management

**To be successful in this role you will be**:

- Passionate about food and delivering superb customer service
- Friendly with strong attention to detail
- Hard working and enthusiastic
- Calm under pressure
- Organised and Proactive
- An excellent timekeeper and well presented

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