Customer Service Representative

24 hours ago


Hemel Hempstead, United Kingdom Dacorum Borough Council Full time

**Job details**:
**Job reference**

REQ0002605

**Application closing date**

05/10/2025

**Salary**

£28,099 to £33,642 per annum (Inclusive of London Weighting)

**Package**

Generous holiday entitlement - outstanding 19.5% employer contribution pension scheme - flexible working patterns - car salary sacrifice scheme

**Contractual hours**

37

**Basis**

Full time

**Customer Service Representative**:
**Job description**

**1 Year Fixed Term Contract**

**Ref: CS010**
- We are thrilled to offer an exciting opportunity for an enthusiastic individual with a passion delivering outstanding customer service to join our team. If you’re someone who enjoys helping others and thrives in a fast-paced, collaborative environment, we want to hear from you.
- It is essential that you can demonstrate you have a good level of general education, including English and Maths as well as excellent communication skills. In addition to proficient IT skills, you should have experience of delivering customer service to a high standard and be able to demonstrate good listening and questioning skills.
- The role offers a flexible hybrid working arrangement, where once trained you will have the opportunity to work from home or within the Council offices. Flexibility in shift patterns and the ability to work in Hemel Hempstead, Berkhamsted or Tring is required.



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