Operations Co-ordinator

20 hours ago

Nethy Bridge, United Kingdom Heatherlea Birdwatching Holdays Full time

Heatherlea Birdwatching are one of the leading wildlife tour companies in the UK. An Employee Owned Company based in Nethy Bridge, we offer a wide selection of expert-led wildlife holidays both in Scotland and worldwide. Staffed by wildlife enthusiasts and travel professionals, we are passionate about organising outstanding, wildlife experiences around the world.

We are a growing business looking to build our team at our HQ in Nethy Bridge. We have an opportunity for a capable, self-motivated person to join our friendly team. We are fortunate to work in a unique nature/travel environment, organising holiday experiences which give both staff and clients a great deal of enjoyment. We are highly focused on the delivery of exceptional holidays.

As well a passion for wildlife and travel, the successful applicant will require meticulous administration skills, attention to detail, accuracy, common sense, good literacy and numeracy skills, a confident telephone manner, and a commitment to customer service excellence. Wide-ranging computer skills are also essential.

**Key Responsibilities**

You will be involved in all aspects of holiday organisation and administration, including;
- Dealing with customer bookings and fulfilment, including invoicing, issuing of holiday materials, collecting and processing payments, advising and helping clients with travel plans according to their needs, and post-holiday liaison.
- Liaising with external hotels and guides, ferry companies, ground agents and airlines in the UK and overseas.
- Communicate itineraries and pre-departure information to guides to ensure they are fully briefed prior to a tour start date.
- Involvement in web page updates, and literature production.

**Essential Skills, Competencies and Experience**
- Wide-ranging IT skills. Experience in cloud-based CRM systems such as Salesforce preferred, but not essential.
- Meticulous administration skills. Close attention to detail with highly developed literacy and numeracy skills
- Good interpersonal skills, with an ability to develop and sustain internal & external business relationships
- Confident telephone manner
- Geographic knowledge of Scotland
- Commitment to customer service excellence
- An interest in bird watching, travel and wildlife would be preferable, though not essential

**Job Types**: Full-time, Permanent

Pay: From £24,000.00 per year

Additional pay:

- Bonus scheme
- Tips

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 03/03/2025

  • Warehouse Co-ordinator

    1 week ago

    Sowerby Bridge, United Kingdom J&C Joel Full time

    **Reporting to**: Global Warehouse & Logistics Manager **Department**: Operations, UK **Location**: Sowerby Bridge, UK **THE COMPANY** Established in 1978, J&C Ltd is one of the world’s leading suppliers, manufacturers and installers of flame-retardant fabrics, flooring, drapery, tracks and stage engineering solutions for the entertainment, events,...

  • Facilities Co-ordinator

    2 weeks ago

    Hebden Bridge, United Kingdom National Trust Full time

    Summary If you would enjoy being part of a team which cares for and maintains historic buildings, keeping them safe and attractive for visitors, then this role would be perfect for you. The National Trust is a busy organisation that has a lot going on at all times - you can guarantee that no day is the same so you’ll have to love variety. As well as...

  • Bookings Officer

    5 days ago

    Nethy Bridge, United Kingdom Abernethy Trust Full time

    Full time Permanent contract, live-in (where required) **Location**: Abernethy, Nethy Bridge, Inverness-shire, PH25 3ED **Start Date**: Immediate This is a fantastic opportunity to live and work in the Scottish Highlands and be part of a Christian Community providing excellent hospitality. The Booking Officer is responsible for handling incoming...

  • logistics coordinator

    2 weeks ago

    Acton Bridge, United Kingdom Lotex Enterprises Full time

    Join to apply for the logistics coordinator role at Lotex Enterprises Overview Languages: English Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 1 to less than 7 months On site (Work must be completed at the physical location. No option to work remotely.) Work setting: Transportation...

  • Regulatory and Compliance Co-ordinator

    2 weeks ago

    Sowerby Bridge, United Kingdom Stockmeier Urethanes Full time

    **Overview of responsibilities**: Reporting to the Regulatory Officer to assist with ensuring the regulatory compliance of our products and operations, including: Authoring and distributing safety data sheets for finished goods, Preparing associated product labels as part of sales order processing, ensuring compliance with CLP and dangerous goods...

  • Mdt Coordinator

    4 days ago

    Lea Bridge, United Kingdom HCA Healthcare UK Full time

    **Location** - The London Bridge Hospital **Contract Type **- Flexible dependent on the MDT Meetings - No weekend or Night Shift Required **Salary -** £25,000 - £28,000 per annum _dependent on skills & experience_ **Benefit package**: By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host...

  • Lead Receptionist

    1 week ago

    Sowerby Bridge, United Kingdom Station Road Surgery Full time

    **Job title** Lead Receptionist **Contract** Permanent **Hours** 37.5 hours per week **Rate** £11.00 - £12.00 per hour **Base(s)** Station Road Surgery **Responsible for** Reception staff **Line manager(s)** Administration Lead **Accountable to** Partners **Job summary** The post-holder, working in partnership with the practice team, will...

  • Independent Living Co-ordinator

    1 week ago

    Bamber Bridge, United Kingdom Progress Housing Group Full time

    Independent Living Coordinator – Progress Housing Group We’re looking for an Independent Living Coordinator to join our Housing Operations team on a permanent basis. If you’re organised, proactive, have your own vehicle, and are ready to support the care and wellbeing of our residents, we’d love to hear from you. Salary: £26,198 per year. Location:...

  • HR Co-ordinator

    7 days ago

    Bridge of Don, United Kingdom Clark Resourcing Solutions Full time

    CRS are currently assisting one of our leading clients in sourcing a full time HR Coordinator / Administrator to join the team in the Bridge of Don area. This is an excellent opportunity to join a company who continue to develop and grow in all divisions. **As HR Coordinator, the successful applicant will**: - Act as the first point of contact for...

  • Abercrombie & Fitch - Key Lead, Trafford

    6 days ago

    Bridge Trafford, United Kingdom Abercrombie & Fitch Co. Full time

    Company Overview Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. We operate over 750 stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites abercrombie.com,...