Process Improvement Lead

1 week ago

Gaydon, United Kingdom JLR Full time

REQ ID: 126063
JOB TITLE: Process Improvement Lead
SALARY: £42,000-£53,000
POSTING START DATE: 16/09/2024
POSTING END DATE: 30/09/2024
LOCATION: Gaydon

In this role, you're part of the driving force behind JLR’s success. Helping steer operational excellence across our corporate teams, from governance to talent - you’ll be at the epicentre of the business. Your contributions will transform our iconic brands and shape the future of modern luxury. Become part of a global business and create exceptional.

**WHAT TO EXPECT**

Process Excellence demands that we understand and inspect our processes, connecting the underlying data & systems, simplifying and streamlining where possible. It also demands that we measure through assessment and KPIs how effective, efficient and active the processes are, fostering a culture and mindset that is focussed on continuous iteration and improvement.

You’ll play an important role in driving process excellence and performance improvement within the organisation.

You’ll be responsible for assessing existing processes, identifying improvement opportunities to enhance operational efficiency, effectiveness, and overall performance.

**Key Accountabilities & Responsibilities**:

- Develop and improve a Process Capability and Maturity Assessment methodology
- Deploy Process Assessments as a tool to identify Process Improvement opportunities
- Maintain a process to train and assure competency of Process Assessors
- Track and govern delivery of Process Improvement opportunities
- Track and publish the process maturity indicators for Process (L3) Landscape

**WHAT YOU’LL NEED**
- Extensive knowledge of Process capability assessment methodologies, such as Baldrige Excellence Framework, ISO33001 and strong knowledge of ISO9001 & IATF169494
- Proven experience in process improvement, process excellence, or related roles
- Excellent analytical skills, with the ability to analyse complex processes, identify improvement opportunities, and develop actionable strategies
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organisation
- Strong project management skills, with the ability to prioritise initiatives, allocate resources, and meet deadlines

This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage.

LI-POST

Creating Modern Luxury requires a modern approach to work. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees more choice and flexibility around how, when and where they work. Some roles require more on-site work, but details of this can be discussed with the hiring manager during the interview stage.

Applicants from all backgrounds are welcome. If you’re unsure that you meet the full criteria of a role - but you're interested in where it could take you - we still encourage you to apply. We believe in people's ability to grow and develop within their role - it’s what makes living the exceptional with soul possible.

JLR is committed to equal opportunity for all.

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