Business Administration Apprenticeship

**Business Administration Apprenticeship - Shoutout.social (Remote)**

**Employer Summary**:
ShoutOut is an exciting SaaS startup based in London. Our software enables anyone to make quality branded videos ready to share in seconds. We are looking for a Business Admin Apprentice to join us and contribute to the smooth running of our company.

**Overview of role**:
Provide admin support to CEO, Sales and Marketing. Update CRM and marketing platforms. Book freelance staff, arrange demos and meetings. Book travel. Organise delivery of kit to freelancers.

**Apprenticeship Summary**:

- Monday to Friday, 37.5 hours per week
- Wage: Apprenticeship minimum wage (£5.28 per hour). This is increasing in April to £6.40.
- The is an automatic increase in wage after 1st year to the NMW for your age.
- Location: Remote
- Qualification: Level 3 Business Administration Apprenticeship Standard
- Duration: 18 months

**Key responsibilities**:
You must be organised, conscientious and have a great work ethic. **Whilst this is a remote role, there will occasionally be a need to travel around London to deliver and collect small kit bags and even attend trade shows with us.**
- To understand all areas of the business
- Administrative based role with some resourcing
- Sourcing freelance creators and presenters and ensuring registration in our directory
- Arranging interviews
- Campaigns
- Ordering materials and equipment, posting and collecting it
- Logging jobs, uploading documents, and updating our systems
- Responding to questions, and booking in freelancers
- Writing reports
- Booking freelancers
- Completing administrative tasks within deadlines
- General administrative duties to ensure the smooth running of a busy remote office
- Assisting sales and marketing team members
- Diary management, including booking demos, booking transport - trains and flights
- Customer Services based duties
- Answering the phone as required and dealing with queries where possible, and/or taking accurate messages
- Data entry - updating details, creating new entries, editing details on all platforms (CRM, Salesforce, ShoutoutCreator and more)
- Liaising with new and current customers
- Dealing with queries from clients
- Managing files
- Processing queries and enquiries

**Apprenticeship Learning Summary**:
**Summary**:The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
- ** Milestone 1. The Organisation - **(Aims, Values, Policy)
- **Milestone 2. IT Skills - **(Systems, Record and document production, Financial processes and Professionalism and productivity).
- **Milestone 3. Communication **- (Verbal, Digital, Social Media, Stakeholder Management, Problem Solving, Integrity and Productivity)
- **Milestone 4. Continuous Improvement - **(Processes, Coaching and Developing others, Decision Making, Quality and Responsibility).
- **Milestone 5. Project Management - **(Project Lifecycle, business fundamentals: Finance, Change, PESTLE, leading a project).
- **Milestone 6. Preparation for End Point Assessment**

**Qualifications Requirements**:

- GCSE or equivalent (Functional skills) English (Grade 4) essential
- GCSE or equivalent (Functional skills) Maths (Grade 4) essential
- Must have an interest in social media

**Next steps & Pre-employment check**:

- Additionally, please be aware that upon a successful offer of employment, DBS checks and references will be obtained as part of your enrolment.