Clinical Application Specialist

2 weeks ago

Manchester, United Kingdom Hologic Full time

Role: Clinical Application Specialist Location: Remote based, South-West UK Language: English Travel: 90%

Here at Hologic, Our Gyn Surgical Solutions vision is to transform women’s healthcare by delivering innovative, simple and efficient gynecologic surgical products that free women of debilitating gynecologic conditions that can rob them from enjoying life to its fullest.

Our Clinical Application Specialists are responsible for the support and training of new and existing customers on the relevant product portfolio. This includes customer education and training with troubleshooting, pre-contract/installation site assessment, post contract/installation site management, tradeshow support and other educational activities.

Key responsibilities will include:

- Works collaboratively (with the field sales representative) to support surgical cases with local physicians and other clinicians for training and follow-up
- Partners with field sales representative assessing the needs of customers and in providing training programmes at customer facilities for physicians, hospital personnel and office staff
- Analyses and prepares reports, documenting training performance for all instruction provided to customers
- Maintains current knowledge about assigned products and services as well as competitive products and disease states
- Attends internal/external education meetings and reads appropriate professional journals to maintain and enhance skills and clinical competency
- Stays current on the latest clinical data relating to all of Hologic’s products and educated sales team on this
- Engage in basic market development activities depending upon the needs of the assigned geography
- Determine best methods and needs for dealing with customer complaints, troubleshooting issues, and public relations, and coordinate and liaison with other departments as necessary

What we are looking for:

- Significant experience in a clinical surgical setting, experience with OB-GYN is ideal
- Effective communication skills, including ability to interact with medical staff, Sales, Marketing and Global Franchise Leaders
- Effective teaching skills with ability to translate complex instructions clearly
- Effective verbal and written presentation skills
- Full valid driver’s license and flexibility to travel extensively

We will offer you:

- A permanent employment contract and an attractive salary
- All required equipment including phone, laptop and company car
- Full training and opportunities for personal development
- Full benefits and an annual bonus program

LI-SS1 #LI-Remote

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