Customer Service Advisor
24 hours ago
Customer Service Advisor
Salary - up to £20,085 - £23,000
St Ives
One day a week from the office
HB Commercial are delighted to be working with this growing business that has been trading for over ten years.
Our ambitious and innovative client seeks professional, hardworking team players to add to its customer services function.
Responsibilities but not limited to
- Responsible for delivering outstanding customer service
- Maintain professional relationships with your customer during the customer's journey.
- Keep all internal systems and CRMs up to date and maintain internal relationships whilst working together on projects
- Proactively provide feedback and recommendations to improve our processes, systems, and customer experience.
- Help your colleagues to do their best work.
To be successful in this role, you must have excellent verbal and written communication, a can-do solution-focused attitude and a proven track record of delivery targets through excellent customer service.
You will be rewarded with a bonus of up to 10 % per year
- Bupa healthcare
- 25 days holiday plus bank holiday
- Annualised hours
Our client offers hybrid working, therefore attending the office is very flexible.
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