Junior IT Service Manager
22 hours ago
154805 | Junior IT Service Manager £27,565 | NewcastleDWP. Digital with Purpose.DWP is the UK's largest government department. Our products and services will be used by almost everyone in the UK at some point in their lives. When we do Digital it is onmassive scale. You'll be working with our DWP Data & Analytics team, on one of the largest Data Warehouses in Government. Our team has responsibility for the maintenance and support of the technical platform from which business critical services are delivered.You'll work on DWP services that make a real difference to millions of citizens across the globe. We are looking for a Junior IT Service Manager to join our team. You'll be part of active, supportive Service Management community, working alongside digitalexperts. It's a brilliant way to fast-track your development, and grow your career, while working on stuff that really matters.You'll deliver a range of service management activities like queue management for incidents resolution and service requests and respondingto queries addressing all aspects of the Products and Services including reference to policies and processes. You'll assign incidents and Service Requests to engineers, and be responsible for making sure they are cleared on time. You'll also support resolutionor escalate where appropriate to relevant IT service functions. As a Junior IT Service Manager you will provide a single view on service performance and support provision of MI for Service Performance Reports. And you'll provide IT business support and makesure that Products and Services are delivering the best value for money to meet business and user requirements.What skills, knowledge and experience will you need? You can build and maintain relationships with key stakeholders (external and internal) and managebusiness expectations using the right communications, reporting, assurance and governance. You take accountability of issues that occur and proactively seek out potential problems. You have knowledge and experience of the end to end support structure neededwithin a project/service, including the processes, SLAs, KPIs, OLAs required to meet deliverables and transitions. You know how to ensure the correct implementation of standards and procedures. You can proactively review information in conjunction with servicelevel agreements to identify availability and capacity issues and any required changes. Details. Wages. Perks. You'll join us in one of our brilliant digital hubs in NewcastleWe also have all the tools and tech we need to enable our people to work flexibly,and many of us are working remotely at the moment due to COVID-19.In return for your skills, we offer a competitive salary of £27,565 a brilliant civil service pension with employer contributions worth over 27%, and a generous leave package starting at 24.We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitablegiving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sportsand social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities.
-
Junior Service Delivery Manager
2 weeks ago
London, United Kingdom Service Care Solutions - Criminal Justice Full timeService Care Solutions are looking for a Junior Service Delivery Manager to work on a Hybrid basis for a Government entity in London. This position is within the IT Service Management department of IDD, reporting into the Senior SLM. SLM responsible for day-to-day relationships with business and product stakeholders, acting as the 'front-door' into the IT...
-
Head of The Junior School
1 day ago
London, United Kingdom The Hall School - Junior SchoolCamden Full time**Salary**: Competitive + benefits **Job type**: Full Time, Permanent **Start date**: September 2025 7 February 2025 **Job overview**: Founded in 1889, The Hall is a leading independent preparatory day school for boys aged 4 to 13. Whilst renowned for its academic achievements, with results placing it amongst the highest-ranked prep schools in London...
-
Junior Sales Executive
4 weeks ago
London, United Kingdom Network IT Full timeWe are searching for an outgoing, energetic Junior Sales Executive, to join a rapidly expanding technology Company, who are looking to offer this entry-level role with exceptional career opportunities.The role will suit an outgoing individual who is ether already within sales or is in a phone-based customer service role and enjoys or works within the...
-
Junior Business Technology Advisor
7 days ago
London, United Kingdom Air IT Full time**Junior Business Technology Advisor** London, EC1R Permanent, full-time We’re Air IT, an incredible MSP with the history and expertise to provide an amazing array of services and a bright future ahead of us. We’ve grown a lot since our beginnings back in 2005. We’re proud to have brought together nine leading companies as a family, with more on the...
-
Junior Java Developer
1 week ago
London, United Kingdom Premier IT Full time**Junior Java Developer** **Permanent** **London/Hybrid** **Base salary of up to 35k (Depending on experience)** **ASAP** I am urgently recruiting for a Junior Java Developer for fantastic client of ours. This client is a consulting client of ours who is looking for a Junior Java Developer to start immediately. This is a brilliant job opportunity to all my...
-
Junior Service Manager
6 days ago
London, United Kingdom KJ Evans Electrical Full timeAbout UsKJ Evans Electrical is a leading electrical contractor providing expert services across the commercial and industrial sectors. With a reputation built on quality, safety, and reliability, we deliver a wide range of electrical installations, maintenance, and project management services throughout London and the South East.As we continue to grow into...
-
Software Engineer Junior
7 days ago
London, United Kingdom Premier IT Full time**Position:**Junior Java Developer **Start date**:ASAP **Job type**:Permanent **Location**:London / Hybrid **Salary**:£30,000 - £35,000 (DOE) A fantastic client of mine who are a leading provider of software solutions for utilities and airports are searching for a Junior Java Developer. You will be expected to develop and continuously improve the Junifer...
-
Junior Service Manager
2 weeks ago
London SW NH, United Kingdom NHS Full time £19,800 - £60,000 per yearChelsea and Westminster Hospital NHS Foundation Trust is one of the leading providers of services for the LGBTQI+ communities including our surgical service, Chelsea Centre for Gender Surgery (CCGS), the gender dysphoria clinic 'TransPlus', trans sexual health service '56T'. Our trans services are recognised for their inclusivity & diversity and our ambition...
-
Junior Software Developer
3 days ago
London, United Kingdom Premier IT Full time**Junior Software Developer** **Up to £30,000 (Hybrid)** **London **An opportunity for a Junior Software Developer to work within a collaborative development team, getting involved in software projects with opportunity to be trained by Senior Developers. The company specialise in psychology based research & testing. You will work in a development team that...
-
Junior Recruitment Consultant
2 weeks ago
London, United Kingdom Premier IT Full time**Junior Recruitment Consultant - London; Liverpool St** OTE up to 45k within your first year! Are you a **Sales** professional looking to build a **successful** and **lucrative** career in Recruitment? A career within Recruitment has a proven track record of nurturing Junior Consultants into becoming Top Billers and experts within their markets. Do you want...
