Information Governance Officer

22 hours ago

London, United Kingdom Camden and Islington NHS Foundation Trust Full time

We are looking for an Information Governance Officer to join small, friendly, dynamic, and busy team.

You need to have good experience of all aspects of data protection and have worked with busy mailboxes processing Subject access Requests and Freedom of Information Requests.

Require experience of coordinating SAR's and/or FOI's using a busy mailbox

Band 5 Information Governance Officer

The post holder reports directly to the Information Governance Manager in ensuring that the Trust has a managed and coordinated approach to compliance with all incoming requests including Freedom of Information requests (FOIs), Subject Access Request (SARs), queries, incidents, and complaints. The post holder will be managing the FOIs, SARs and cyber security mailbox and coordinating the request in a timely manner. In addition, the post holder will be working with the team to ensure compliance with the Data Security and Protection Toolkit (DSPT), act as Secretary to the IG meetings, and deputise for the IG Manager at meetings.
- Access to an Interview Excellence E-learning module
- HR experts can provide Interview Coaching
- We offer shadowing opportunities before the interview either in the area or similar to provide exposure into what the new role may feel like
- There is flexibility to work from home but the individual is expected to work up to 2 days a week in the office.
- To coordinate requirements and responses from both internal and external stakeholders with regards to FOIs and SARs service delivery.
- Act as the first point of contact for Information Governance enquiries, some of which will be of a confidential nature, referring callers onward where appropriate.
- Assist with Information Governance audits of clinical and corporate departments to ensure compliance information governance standards.
- Manage and update the information governance staff intranet and website pages.
- Promote and raise awareness of information governance by working with the Information Governance Manager to plan, organise and deliver training programmes to all levels of staff in the organisation. This includes staff induction, mandatory training and face to face.
- Assist and monitor Information Governance training reports and chasing staff members who are non-compliant
- Working within Trust policies and procedures, legislation and NHS
- To maintain confidentiality and observe data protection guidelines.
- Attend internal and external meetings representing the information governance team
- To liaise and consult with departments, officers, local authorities, outside bodies and individuals as necessary by building a network of champions to support you in the role.
- Plan and manage own workload (including backlog) to weekly, monthly and annual timescales to ensure continuity of service.
- Demonstrate excellent time management skills and ability to work under pressure and meet tight deadlines.
- Supporting the implementation of Trust policies, strategies and supporting procedures.
- Undertake systematic Data Protection Act compliance audits in accordance with national guidance.
- Participate in team, professional and personal development activities and promote a commitment to continuous development and improvement.
- Support with requirements of the Data Security and Protection toolkit submission
- Support with the maintenance of the Information Asset Register and registration of new Assets and Administrators

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