Events Executive

**Job Description**:
**Events Executive role** required by an award winning not for profit association based in central London.
The post holder will manage the operational requirements for all events including but not limited to seminars, lectures, conferences, and dinners both online, in person and hybrid. This will include ensuring that each event comes in on budget and to the high standard that is expected of the organisation’s events. You will be responsible for managing attendee interface to ensure satisfaction throughout the event with the aim to keep feedback satisfaction results at their highest level.
The organisation is looking for someone with a real passion for events management and an excellent understanding of current events and delegate registration processes for both online and physical events. Applicants should also have strong customer service and communication skills, good attention to detail, and be adept at handling high pressure situations. Strong organisational and negotiation skills as well as an eagerness to improve output and processes where possible will enable you to excel in this role.
This is a permanent full time role, paying £35-36k per annum plus excellent benefits - hybrid role (home and office based working) - offices located in central London - interviews asap.
**Duties**:

- Manage relationship with venue and events suppliers including all event requirements and logistics- Communicate with authors, speakers regarding presentations and audio-visual requirements where necessary to ensure the smooth running of events.- Create running order for speakers, chairperson, and staff to ensure they are briefed on timings and structure of event.- Running speaker rehearsals whether online or in person to ensure speakers are fully briefed and comfortable with all equipment at the venue/on the platform.- Attend events and manage the staff team on the day as required.- Maintain the core events calendar for the coming year, ensuring venue bookings are in place and confirmed where appropriate.- Answering delegate queries promptly to ensure a high standard of customer service.- Ensure online registration is set up correctly to maintain a user-friendly system for delegates.- Create feedback form to obtain useful feedback to assist in improving standard of events produced.- Train, mentor, and coach members of the team to ensure that operations procedures and event delivery are of a sufficient professional standard across all events.- Finalise the budget and ensure any revenue and costs are recorded.- Deputise for Events Operations Manager as and when required.