Clinic Receptionist

4 days ago

West London, United Kingdom The Muse HR Full time

Our client is an iconic British Beauty and Skincare brand which is loved by A-list celebrities and beauty editors, to socialites and facial obsessives everywhere. Situated in central London you will be joining a well-established and dynamic team at the brand’s flagship clinic.

You will be joining a small team of both full-time and part-time receptionists, with at least 2, or 3 receptionists on the front desk at once - depending on busy and quieter times. You will have a rota schedule in accordance with the clinic opening times across 4 full days per week (including some weekends) - full schedule TBD.

We are looking for a highly organised Clinic Receptionist for this iconic location. You will have superb interpersonal skills and ideally with a good knowledge of the aesthetic / medical beauty industry. You will be polished, friendly and articulate. This would ideally suit an individual who may have had a clinical, or a therapy background, who enjoys administrative tasks, loves guest liaison and who is a real people person.

Daily responsibilities will include (but not limited to):

- booking treatments and dermatology procedures
- facilitating a seamless customer and patient journey
- retailing product lines
- assisting dermal therapists and the medical team operationally
This is an amazing opportunity to work in a very busy, prestigious clinic, alongside one of the most prominent therapists in the world with an eminent clientele. You will have experience working in this role in similar prominent establishments with exacting clientele and you will be accustomed to VIP’s and delivering an esteemed service. You will be personable with a positive demeanour and will have impeccable five-star presentation and understating of service - this is key. We also expect you to be meticulous with attention to detail, methodical, able to work in a very busy environment, able to prioritise effectively and to be a very good communicator.

What do I need in my toolbox?
- Level 1/2/3/4 - Beauty Therapy or Medical diplomas / qualifications would be preferred, but not a prerequisite
- Knowledge of Pabau / CQC would also be an advantage but not essential
- A minimum of education at diploma level is preferred
- Excellent administrative skills
- Good knowledge of Office Suite (Excel /Word / PP) is desired
The salary on offer is competitive and on top of this you will have a generous quarterly product allocation, a great commission scheme, employee benefits and in-house training.

If this sounds like the right role for you then please do not hesitate to get in touch, we’d love to hear from you

**Job Types**: Part-time, Permanent
Part-time hours: 32 per week

**Salary**: £18,000.00-£25,000.00 per year

Schedule:

- 8 hour shift

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