Trade Counter Assistant

1 week ago

Newcastle upon Tyne, United Kingdom Dean & Wood Limited Full time

**TRADE COUNTER ASSISTANT**

**NEWCASTLE**

Are you ready to be part of a forward-thinking company that prioritises its people and their professional growth?

At Dean & Wood, we are one of the UK’s leading refrigeration and air conditioning wholesalers, with 17 branches nationwide. We’re on the lookout for a dynamic Trade Counter Assistant to join our friendly team at our Newcastle branch.

As the Trade Counter Assistant, you will be expected to deliver a high level of customer service in operational and sales activities, ensuring customers receive a fast and efficient response to sales enquiries, building customer loyalty and enhancing the company’s reputation for service

**What does the role involve?**
- Provide a friendly and helpful response to customer enquiries to their total satisfaction in order to contribute to the management team’s goal of improving service levels to be the best in the industry;
- Accurate and regular order entry to help achieve minimum time delay between receipt of order and dispatch of goods, therefore maximising sales / stock turnover;
- Resolve customer queries / complaints to the satisfaction of all parties;
- Identify and investigate with internal / external customers potential problems to ensure the smooth flow of order and customer satisfaction;
- Goods inwards, picking, packing, loading and off-loading vehicles;
- Occasional multi-drop driving;
- Participate in the annual stock take.

**What we’re looking for**:

- Previous relevant experience would be an advantage.
- Ability to operate a forklift truck is desirable, but not essential; training will be given.
- Familiarity with computerised despatch systems would be an advantage.
- Effective communication skills are essential.
- Computer literacy.
- Due to the nature of the role, a full UK driving licence is required.

**Why join Dean & Wood?**

We invest in our people and provide a welcoming and supportive environment. You’ll receive comprehensive training on our products and services to help you succeed in your role.

**The Details**:

- Hours: 42.5 hours per week (Monday to Friday, 7.30am to 5:00pm)
- Location: Newcastle branch
- Salary: £27,636
- Holidays: 25 days plus all bank holidays, increasing by 1 day annually (up to 30 days).
- Benefits:

- Company pension
- Life assurance
- Employee Assistance Programme
- Bike to Work Scheme

**How to Apply**:
Send us your CV, along with a short cover letter detailing how your experience and skills make you the perfect fit for this role.

We look forward to hearing from you

**Job Types**: Full-time, Permanent

Pay: £27,636.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking

Licence/Certification:

- Driving Licence (required)

Work Location: In person

  • Trade Counter Assistant

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Eurocell Full time

    **ROLE**: Trade Counter Assistant / Driver** **HOURS**: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota** **SALARY**: £27,936 basic salary per year** **BONUS/OTE**: Realistic total earning potential of up to £31,536 per year** **BENEFITS**: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts,...

  • Trade Counter Assistant

    1 week ago

    Newcastle upon Tyne, United Kingdom Reece Ltd. Full time

    Trade Counter Assistant - Newcastle page is loaded## Trade Counter Assistant - Newcastlelocations: NSW - Hamilton - 60 Hudson Streettime type: Full timeposted on: Posted Todayjob requisition id: R-00027360Trade Counter Assistant - Newcastle**About Reece Plumbing**We are Australia's leading supplier of plumbing and bathroom products with over 10,000...

  • Trade Counter Sales

    2 weeks ago

    Stratford-upon-Avon, United Kingdom Clifton Trade Bathrooms Full time

    **Join the Team at Clifton Trade Bathrooms - Trade Counter Sales Role** - Location: Stratford upon Avon _ - Salary: £26,457, rising to £27,248 upon full training and sign-off_ , Permanent_ At **Clifton Trade Bathrooms**, we know that our people are the key to our success. That’s why we’re proud to be **Great Place to Work-Certified for 2025**,...

  • Trade Counter Sales Assistant

    1 week ago

    Newcastle upon Tyne, United Kingdom Jewson Partnership Solutions Full time

    Are you based in the **Newcastle**area? Do you have a passion for working with people and enjoy a fast-paced and varied role? **Jewson Partnership Solutions (JPS)** specialise in providing supply chain solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities. We're on the hunt for a **Trade...

  • Trade Counter Branch Assistant

    3 days ago

    Kingston upon Hull HU NA, United Kingdom Stevenswood Trade Counters Limited Full time £20,000 - £40,000 per year

    " Tired of working weekends?, looking for a change in career?.... have you thought of Fenestration??".... Likely the answer will be….. "what is Fenestration?"Fenestration refers to the design, construction and placement of windows and doors in a building. It originates from the Latin word 'Fenestra', which directly translates as 'window', and has grown to...

  • Trade Counter Assistant

    2 weeks ago

    Kingston upon Hull, United Kingdom FR Scott Ltd Full time

    **About Us** FR Scott are Hull largest independent Ironmonger. Serving some of the biggest businesses in the area since 1945, FR Scott specialise in the supply of fixings, fasteners and architectural ironmongery into the construction, engineering, manufacturing, and modular industries. We have over 16,000 products in stock at our 30,000 sq ft warehouse and...

  • Trade Counter

    2 weeks ago

    Kingston upon Thames, United Kingdom YESSS Electrical Full time

    **Trade Counter / Warehouse Assistant** **Trade Counter / Warehouse Assistant based at the Kingston Branch of this leading electrical wholesaler, offering an excellent basic salary and benefits package (including a competitive bonus scheme).** **The Role of Trade Counter / Warehouse Assistant**: - Serving customers over the Counter - Dealing with...

  • Trade Counter

    13 hours ago

    Kingston upon Thames, United Kingdom YESSS Electrical Full time

    **Trade Counter / Warehouse Assistant** **Trade Counter / Warehouse Assistant based at the Kingston Branch of this leading electrical wholesaler, offering an excellent basic salary and benefits package (including a competitive bonus scheme).** **The Role of Trade Counter / Warehouse Assistant**: - Serving customers over the Counter - Dealing with...

  • Trade Counter Assistant

    4 weeks ago

    Stratford-upon-Avon, United Kingdom Eurocell Group PLC Full time

    ROLE: Trade Counter Assistant / Driver HOURS: 22 per Week - Permanent Role, Between 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts,...

  • Sales / Trade Counter Assistant

    2 weeks ago

    Stratford-upon-Avon, United Kingdom Stratford Tile Warehouse Limited Full time

    **FULL TIME SALES / TRADE COUNTER ASSISTANT** Working 40 hours per week, 5 days out of 7, alongside our experienced team, with some weekends and Bank Holidays worked on a "ROTA" basis, you will assist Retail and Trade customers, selling our range of Ceramic and Porcelain Tiles, Natural Stones, Solid and Engineered Wood Flooring, Vinyl and Luxury Vinyl Tile...