Trade Counter Sales Assistant

Are you based in the **Newcastle**area?

Do you have a passion for working with people and enjoy a fast-paced and varied role?

**Jewson Partnership Solutions (JPS)** specialise in providing supply chain solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities.

We're on the hunt for a **Trade Counter Assistant** to join the team in our Housing Hub branch in **Byker, Newcastle**, who's as passionate about great service as we are

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
- **Working Hours**:_ _7.30 - 4.30 Monday to Friday and 1 Saturday in 4, 8am-12pm_
- **Location**:_Jewson Partnership Solutions, _St Lawrence Rd, Newcastle-upon-Tyne NE6 1AQ
- **Key Responsibilities**_

This is a multi-skilled role covering key areas of our branch, you'll serve customers at our busy trade counter, process their orders, complete sales admin, pick stock in our warehouse and organise deliveries - no two days are the same
- Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values
- Serve customers at the trade counter - develop great relationships with new and existing customers, understanding their needs and providing proactive advice and solutions
- Use our in-house systems to process customer orders, organise deliveries, manage stock control, process delivery paperwork, update spreadsheets and keep customers updated throughout their journey
- Pick and prepare customer orders in our warehouse and liaise with the rest of the warehouse team to ensure orders are accurate
- Keep the branch and warehouse looking clean and tidy, to make a great first impression on our customers
- Maintain stock levels, carrying out regular stock counts and rotations
- Work with colleagues to suggest opportunities for improvement
- **Required Skills and Experience**_
- Previous industry experience preferred but not essential
- Experience in a busy customer facing environment
- IT literate and a strong communicator
- Passion for working with people with a positive can-do attitude
- **What’s in it for you**:_
- Competitive salary and discretionary bonus
- A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
- Generous employee discounts
- Access to discounts with hundreds of your favourite high street and online retailers
- Retirement savings plan
- Life assurance
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
- **Why STARK?**_

At **JPS,** we're proud to be part of **STARK** **Building Materials UK** and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

**What's next**

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus scheme

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Referral programme

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Application question(s):
**Experience**:

- Customer service: 1 year (required)

Licence/Certification:

- manual driving license (preferred)

Work Location: In person

Reference ID: JR26439