Transport Administrator

**Transport Administrator**

**Please Note We Are Looking For Someone With Previous Transport Experience and Looking Ideally For Someone Who Can Start Soon, Immediate Start Is Available **

**The Important Stuff**:

- This is a Monday to Friday Position
- The salary is £25k - £28k per annum (Dependant on experience)
- The holiday entitlement for this position is 28 days inclusive of bank holidays.
- Parking available onsite
- Monthly Pay
- Progression Opportunities Available

**Key Duties and Accountabilities (Will include but not be limited to)**
- Engage all external and internal customers by communicating in a friendly and professional manner ensuring that a good impression is maintained at all times.
- Answering and responding to all incoming calls in a prompt and polite manner.
- Ensure all internal/external customer queries or concerns are dealt with in a professional, friendly and courteous manner.
- Liaising with the management team ensuring the smooth operation of the transport department.
- Ensure all inbound/outbound paperwork is completed promptly and accurately
- Monitor and chase documentation in support of the transport operation.
- Produce statistics as and when required.
- Undertake administrative and filing duties to meet needs of the Transport Department.
- Dealing with customer orders ensuring quality accuracy, delivery timelines, instruction and communication to all depot staff.
- Maintain a harmonized people and customer focused team working environment always seeking opportunities to improve our stakeholder’s experience.
- Maintain and expand an excellent proactive relationship with existing customers and suppliers.
- Dealing with customer and supplier enquiries and complaints from investigation through to closure.
- Ensuring that customer requirements are administered in a timely controlled and recorded manner.
- Ensuring that all work carried out is accounted for and processes for accurate charging and auditable trail are in place and followed.
- Support and develop the process of Continuous Improvement, challenging working conditions, systems and behaviors to increase performance and employee satisfaction.
- Enter accurate data on to all internal systems and reports
- Work closely with the Accounts and Finance teams in order to fully understand Customer and Suppliers requirement and expectations.
- Maintain data security and integrity in line with business needs.
- Creation of customer KPI reports
- Collation of accurate data to create customer invoices
- Maintain a safe working environment that complies with all aspects of the company’s H & S Policy

**Key Experience and Qualifications**:

- Excellent computer literacy (Microsoft Office, Word & Excel)
- Previous administration experience.
- Good numeric skills - including accuracy.

**Technical skills and behavioral competencies**:

- Well-developed verbal and written communication skills.
- Strong analytical and numeracy skills
- Good level of financial understanding
- Flexibility
- Help maintain a motivating focused team environment.
- Enthusiastic and energetic personality
- Enjoys working to deadlines
- Ability to work on own initiative, demonstrates organizational skills.

**Transport Administrator Additional Benefits**:

- Uniform & PPE provided
- Healthcare Cashplan for all employees and dependants, includingdental, optical, physiotherapy, health screening, 24/7 counselling and more
- Employee perks: discount on trips, hotels, gyms, days out, restaurants, supermarkets and more
- Discount on mobile phone contracts with EE;
- Training opportunities and development plans