Senior Project and Solutions Data Analyst

2 days ago

Sheffield, United Kingdom Aon Full time

**Responsibilities**Senior Pension Project and Solutions Data Analyst**
**We’re hiring**
Aon are currently recruiting a Senior Pension Project and Solutions Data Analyst to join our Pensions Administration Project & Solutions Team in Sheffield. The Pensions Administration Project & Solutions Team deliver change projects for existing clients. Asthe Senior Pension Project and Solutions Data Analyst, you will be the technical expert in the team, monitoring current projects and sharing your expertise by being a SME for processes, clients, systems and tools.
**About the Role**
Working in partnership with other departments, Aon Retirement Practice and external parties (including third party providers of administration services), the Senior Pension Project and Solutions Data Analyst is responsible for the delivery of project changework, following defined procedures and processes, including;
Being the technical expert in the team and sharing their expertise by:
Being a SME for processes, clients, systems and tools and being proficient in processing and checking
Monitoring current projects
Coordinating the workload in line with SLAs through the ability to organize, prioritize and make effective workload allocation decisions.
Producing and analysing reports as required for internal and external clients and requirements
Investigation of background to cases by reference to archived files and system data
Identifying issues with processes handled in teams and driving a process to find and implement solutions.
Implementing changes to tools and documentation needed to support effective service delivery.
Increasing the level of project-based knowledge and driving continuous improvement in all areas of processing.
Writing and maintaining knowledge documents, keeping them up to date and incorporating changes to legislation.
Sharing best practice with colleagues through process and tool training.
Being a role model in the team by giving constructive feedback to colleagues to improve performance and supporting the Team Manager
Coordinating and participating in projects that will impact the work of teams and domains.
Building effective relationships with client teams, client representatives and third-party providers
Achieving team and individual targets (KPIs, SLAs, quality targets.
Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues)
Maintaining required technical knowledge and behavourial standards and expertise, especially all regulatory and statutory requirements.
Performing additional tasks as requested by your manager
Providing project support to the member events teams (inclusive of revenue & non-revenue generating work)
Having an awareness of the proportion of time spent on chargeable activities.
Reviewing the mailbox and work allocation tool and adhering to the timescales set for all tasks.
Following processes and updating controls.
Checking and signing off tasks/projects.
Identifying revenue opportunities/areas of improvement and providing support for implementing the proposed changes.
Active participation in the Target Oper...

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