Senior Client Solutions Data Analyst

2 weeks ago

Sheffield, United Kingdom Aon Full time

**Senior Client Solutions Data Analyst**
Do you love data analysis? Does finding solutions to data queries excite you? If so, we have the ideal opportunity for you to work within our large, well-established Client Solutions team in Birmingham
This is a hybrid role with the flexibility to work both virtually and from our Birmingham office
**Aon is in the business of better decisions**
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
**What the day will look like**
Working as part of the Client Solutions team, you will be an integral part of delivering solutions to our existing Pensions Administration clients.
- Producing and analysing data, reports as required for internal and external clients and requirements
- Identifying solutions to resolve data queries.
- Planning, prioritising and delivering assigned project activities for each client including reporting and additional information required for client meetings
- Reviewing project tracker and making sure all daily, monthly and annual processes are completed
- Participating actively in client catch-up calls and meetings as appropriate
- Highlighting risks and errors to relevant parties as soon as possible, following risk management processes
- Highlight areas of improvement in the team to increase effectiveness
- Communicating with relevant parties using the appropriate means and language inc attending internal meetings/calls where required
- Building strong relationships with client teams, client representatives and third-party providers
- Achieving team and individual targets KPIs, SLAs, quality targets.
- Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues)
- Maintaining required technical knowledge and behavioural standards, especially all regulatory and statutory requirements
- Having an awareness of the proportion of time spent on chargeable activities
- Reviewing the mailbox and work allocation tool and adhering to the timescales set for all tasks
- Following processes and updating controls
- Be responsible for personal compliance with Aon’s project management and approval procedures

**How this opportunity is different**
A hybrid mix of office based and home working means you get the best of both worlds Working with an well-established team of twenty data analysts who have...

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